Medical Assistant - Triage Team
About The Position
The Medical Assistant - Triage Team provides essential clinical and administrative support to ensure timely and efficient triage of participant needs within the PACE center. This role assists with urgent care workflows, supports providers and nurses during procedures, and maintains a well-organized triage environment. InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model. InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. Applicants are considered until the position is filled.
Requirements
- Graduate of an accredited Medical Assistant program.
- Knowledge of medical terminology.
- Ability to perform phlebotomy and EKG functions.
- Current First Aid and CPR/BLS Certification (American Heart Association or Red Cross).
- High school diploma or GED.
- 1+ year experience working with frail or elderly populations.
Nice To Haves
- Bi-lingual skills.
Responsibilities
- Collaborate with medical staff daily to prioritize participant scheduling and manage triage flow.
- Obtain vital signs and collect specimens (phlebotomy/venipuncture, point of care testing, finger sticks, pulse oximetry) as requested; promptly report abnormal findings to RN or provider.
- Label and prepare lab specimens for courier pickup in a timely manner.
- Prepare participants for triage evaluation, ensuring proper positioning and readiness for care.
- Assist providers and nurses with procedures and treatments within scope and competency.
- Administer immunizations as directed.
- Schedule internal and external appointments and lab draws as directed.
- Maintain triage area and exam rooms for cleanliness, supplies, and inventory; manage re-order lists.
- Administer EKGs, ear lavages, hearing screenings as directed.
- Complete required documentation, filing, and weekly audits.
- Confirm receipt of lab results and follow up with labs as needed.
- Comply with all regulatory and InnovAge policy standards.
- Other duties as assigned.
Benefits
- medical/dental/vision insurance
- short and long-term disability
- life insurance and AD&D
- supplemental life insurance
- flexible spending accounts
- 401(k) savings
- paid time off
- company-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
