Medical Assistant, Rheumatology Phone Triage

SSM HealthJacksonville, FL
Onsite

About The Position

This position provides assistance with the examination and treatment of patients under the direction of a registered nurse or provider (physician or advanced practice provider). The role is primarily focused on phone triage but also involves performing select clinical duties, interviewing patients, measuring vital signs, and preparing treatment rooms for examinations. It is a full-time, benefits-eligible role.

Requirements

  • High School diploma/GED or 10 years of work experience
  • Wisconsin ONLY - High School diploma/GED or 10 years of work experience, and graduate from medical assistant school or training program or education equivalency for certification
  • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)
  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) OR Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) OR Clinical medical Assistant Certification (CMAC) - American Medical Certification Association (AMCA) OR Medical Assistant (RMA) - American Allied Health Association (AAH) OR Medical Assistant Certification (MAC) - American Medical Certification Association (AMCA) OR National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT) OR Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP) OR Registered Medical Assistant (RMA) - American Association of Medical Personnel (AAMP) OR Registered Medical Assistant (RMA) - American Medical Technologists (AMT) OR Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA)

Nice To Haves

  • Prior experience with rooming patients is highly preferred.

Responsibilities

  • Assists with treatments ordered by provider as supervised by provider or registered nurse.
  • Performs select clinical duties.
  • Interviews patients, measures vital signs, and records information on patients' charts.
  • Prepares treatment rooms for examination of patients.
  • Performs basic clerical duties including answering the phone, maintaining records, scheduling patients, and filing.
  • Performs basic materials management functions to include ordering and stocking of supplies.
  • Assists with maintaining a clean and orderly environment.
  • May document the provider's encounter with patients.
  • Lists all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider.
  • Transcribes patient orders including laboratory tests, radiology tests and medications.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

Benefits

  • Comprehensive Benefits Package
  • Medical, Dental, Vision, Life
  • Income based medical insurance premium discounts
  • HSA/FSA options
  • Short and Long-Term Disability
  • Generous PTO & PTO Donation Program
  • Daily Pay for qualifying positions
  • 403b/401k retirement plans
  • Tuition Reimbursement and Discounts with participating schools
  • Commitment to employee wellness through our EAP
  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
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