Medical Assistant Lead
About The Position
The primary purpose of this leadership position is to optimize the clinical team and achieve the highest standard of care by ensuring the most effective use of resources and providers. The Medical Assistant Lead evaluates, develops, and directs a multi-disciplinary staff within a larger orthopedic practice. Ideal attributes Desire to develop and communicate best practices for an improved patient experience Considers compassionate, skillful patient care a top priority Takes ownership for personal and team growth and development Able to lead and inspire a team in its commitment to patient care Embraces excellence, honesty, compassion, and respect and demonstrates strong interpersonal skills Propensity to be a change agent who collaborates with a wide range of stakeholders
Requirements
- Excellent communication and interpersonal skills
- Professional, personable and caring, and able to help patients feel at ease
- Understanding of leadership and team principles
- Able to understand medical charts and diagnoses and coding for billing purposes
- Able to maintain a calm demeanor when under pressure
- Able to prioritize multiple tasks and work with a variety of patient care teams
- Skill in operating a personal computer using a variety of software applications and EHR
Responsibilities
- Ensure smooth operation of the clinical team and serve as a liaison between providers and support staff
- Evaluate patients to determine appropriate provider and urgency, and assist providers with patient care
- Collaborate with Walk-In Clinic and Call Center to expedite patient care, referrals, and triage
- Lead monthly strategic and development meetings with team and implement new concepts
- Interview, hire, and lead new staff, acting as a role model for established standards, and perform development reviews for members of clinical team
Benefits
- Complimentary orthopedic and primary care at OPA and PCA
- Medical and dental insurance coverage beginning within 30 days
- Life insurance
- Disability insurance
- 401K
- Profit sharing
- Employee Assistance Program
- Paid time off starting at three weeks per year
- 7 paid holidays per year
- Competitive pay and annual compensation reviews
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
