Medical Assistant II, Center for Infertility

Mass General Brigham • Boston, MA

2d • $17 - $24 • Onsite

About The Position

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, assisting with procedures, documenting patient information, scheduling appointments, assisting with office paperwork, record keeping, precepting when necessary, managing patient flow and supporting additional needs of the clinic. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff, administrative staff and other support areas to facilitate efficient care.

Requirements

• High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred
• Direct MA experience or medical field work 1-2 years required
• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.
• Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
• Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Responsibilities

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED