Medical Assistant - Care Coordinator

CompuGroup Medical

1d • Hybrid

About The Position

Create the future of e-health together with us by becoming Medical Assistant – Care Coordinator At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions — helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring.

Requirements

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required
• Minimum 2 years of healthcare-related experience
• Minimum 1 year in related Chronic Care Mangement services
• Strong communication and interpersonal skills
• Comfortable with high-volume outbound calling
• Strong documentation and EHR proficiency

Nice To Haves

• Preference given to National Certified Medical Assistants (NCMA)

Responsibilities

• Make 50+ outbound patient calls per day using our phone system
• Utilize multiple client EHR systems for documentation
• Conduct monthly check-in calls for RPM and CCM patients
• Review and monitor synced vital signs from RPM devices
• Order RPM devices and educate patients on proper usage
• Conduct structured health assessments
• Follow personalized care plans tailored to each patient
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices
• Track and document patient progress accurately and consistently

Benefits

• Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
• Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
• Security: We offer a secure workplace in a crisis-proof market.
• All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching.
• Personal Time Off to promote work life balance.
• Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed