Medical Assistant Associate/Assistant (Internal Applicants Only)

University Of Michigan (The Regents @ Ann Arbor)•Ann Arbor, MI

27d•Onsite

About The Position

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. Our Medical Assistants provide clinical assistance by taking vital signs, preparing specimens, assisting patients, as well as some general office support services. At Briarwood Health Associates you will assist with various procedures, such as arthrocentesis and wound care. BHA supports Rheumatology, Gastroenterology, and Cardiology. You will also execute various tasks while working directly with physicians and nurses:

Requirements

High School Diploma or GED.
Knowledge of basic medical terminology.
Medical Assistant Associate: 1-3 years of relevant experience
Medical Assistant: 0-1 years of relevant experience
Some office experience

Nice To Haves

Minimum of one-year medical assisting experience in an ambulatory care clinic setting and Rheumatology clinic and/or practice.
Familiar with UMHS electronic medical records system (MiChart).
Knowledge of University and Department of Internal Medicine policies and procedures.
Ability to work in a fast-paced customer friendly environment.
Basic understanding of medical terminology.
Works well with minimal supervision.
Enthusiastic, reliable, hard-working, flexible, detail-oriented, and positive minded individual with demonstrated skills in interpersonal and customer service skills.
Ability to take direction from a multiple number of medical clinicians and supervisor and work efficiently in a busy environment.
Demonstrates active listening, written, verbal, and information technology skills.
Excellent time management and organizational skills, consistently uses available time effectively.
Ability to communicate effectively orally and in writing.
Participate in in-service programs for the medical staff.
Must have excellent attendance and punctuality.
Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.
Graduation from an accredited Medical Assistant Program.

Responsibilities

Stock/sterilize rooms.
Assist with refilling prescriptions.
Assisting patients with mobility restrictions, e.g. getting out of their wheelchair on to exam table.
Clean and stock exam rooms
Assist with various procedures (arthrocentesis, wound care, etc.).
Basic medical assistant competencies (EKG, medical history, vital signs, etc.).
Injections and specimen collection and processing
Maintain supplies.
Assist with telephone triage
Patient intake (e.g., documenting chief complaint, vital signs, height, weight).
Work directly with physicians and nurses regarding patient concerns/Issues/questions.
Basic clerical tasks that require proper telephone technique, basic typing, computer, and data entry skills
You will provide patients with appropriate educational/preparation information for procedures.
Print laboratory reports for patient visits.
You will obtain insurance authorizations.
Work in an electronic medical record system (MiChart) updating notes and patient medication lists.
Conduct chronic pain management tasks per protocol (MAPS report, generating drug screening lab requisitions).
Other duties as assigned.