Medical Appointment Clerk

OnesourcePCS, LLC • Honolulu, HI

9d

About The Position

OnesourcePCS, LLC (OPCS) is seeking full-time Medical Appointment Clerks for the Naval Health Clinic Hawaii, located at Makalapa at Joint Base Pearl Harbor-Hickam (JBPHH) and Kaneohe Bay at Marine Corps Base Hawaii.

An employer who Cares! Join our nationwide team of experienced healthcare and medical professionals. Be refreshed in working with an employer who cares about your professional development and work life balance in providing care for our service members and their families!
About US
With sound management principles and a focus on delivering premier nationwide Healthcare Staffing, Information Technology (IT) Infrastructure, Clinical Informatics, and Information Management support services, OPCS serves as one of the United States (U.S.) Department of Navy and Air Force trusted partners. Established in 2002, OPCS is a SBA Certified 8(a) and Joint Commission-certified small business. Headquartered in Pensacola, FL, we are proud to be an EEO/AA employer M/F/D/V and maintain a drug-free workplace and perform pre-employment substance abuse testing. On average, our employees stay with us for 3 or more years!

Requirements

• Experience using basic software applications, e.g. Microsoft Word and Excel.
• Shall read, write, speak, and understand the English language fluently and maintain good communication skills.
• Shall be physically capable of standing and/or sitting for extended periods of time and capable of normal ambulation.
• High School Degree General Educational Development (GED) equivalency

Nice To Haves

• Prior office administration experience preferred

Responsibilities

• Schedules for medical and dental appointments from phone calls, secured messaging or other methods used for appointment requests in accordance with local appointing guidelines.
• Supports PCM by name processing for appointments and appropriate access to care timeframes during allocation of standard appointment types.
• Maintains appointment schedules using a government computer system (Composite Health Care Systems (CHCS), AHLTA, DENTRIX or MHS GENESIS.
• Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS); validates/updates basic patient demographic information. May be required to register patients not already in computer system, such as newborns.
• Maintains accurate and up-to-date patient schedules and logs.
• Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
• Call patients or respond to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments.
• May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
• Create/delivers telephone messages (t-cons) to PCMs and/or clinic nurses using standard protocols and individual clinic guidelines.

Benefits

• Competitive Compensation & Exceptional Comprehensive Benefits!
• Paid Vacation, Paid Sick Time and 11 Paid Federal Holidays!
• Medical/Dental/Vision, 401K, STD/LTD and Life Insurance Available!
• Annual CME Stipend and License/Certification Reimbursement!
• Employees may be eligible for relocation expenses, referral bonuses and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees