Medical Accounts Receivable Manager

Mindoula Health

5d•Remote

About The Position

Mindoula Health Inc. is seeking a highly skilled Accounts Receivable (AR) Manager to oversee the AR and collections functions within our medical billing operations. The AR Manager will be a critical member of the accounting team reporting directly to the Controller, and working closely with the Billing Manager. Essential Duties and Responsibilities: Lead and manage a team of at least two Accounts Receivable team members supporting AR and collections activities. Assign collection tasks to team members in alignment with productivity tracking and established performance standards. Develop and implement corrective action plans if minimum productivity standards are not met. Generate and analyze insurance A/R reports related to mental health billing. Oversee the investigation of unpaid insurance claims to ensure they do not age beyond 45 days. Resolve escalated unpaid insurance claims, preventing them from aging beyond 60 days. Review and manage correspondence from insurance carriers regarding denied claims, overpayments, and adjustments. Handle complex outstanding accounts and drive timely resolution. Collaborate with the Billing Manager to analyze department trends and recommend operational improvements. Contact patients regarding unpaid balances, coordinating payment plans and settlements as needed. Communicate with Billing Manager regarding payment and adjustment postings for Accounts Receivable activity. Assist with month-end procedures and reports as needed.

Requirements

High school diploma or GED required
Minimum 5 years of work experience in similar position required
Proficiency in medical billing software required, EZClaim, Insync, and Availity preferred.
Must have sufficient endurance and motivation to perform repeated tasks and respond quickly to requests for assistance from providers and company management
Ability to read and interpret various insurance companies' EOBs from various insurance providers.
Proficient in iOS, Google Suite and/or Microsoft Office Suite.
Professional and clear writing and verbal communication skills.
Detail oriented with solid organization and time management skills.
This is a 100% remote position that must be located in the United States.

Nice To Haves

Medical Billing & Coding Certification is highly preferred
Experience managing others preferred.
Bilingual candidates are a plus.

Responsibilities

Lead and manage a team of at least two Accounts Receivable team members supporting AR and collections activities.
Assign collection tasks to team members in alignment with productivity tracking and established performance standards.
Develop and implement corrective action plans if minimum productivity standards are not met.
Generate and analyze insurance A/R reports related to mental health billing.
Oversee the investigation of unpaid insurance claims to ensure they do not age beyond 45 days.
Resolve escalated unpaid insurance claims, preventing them from aging beyond 60 days.
Review and manage correspondence from insurance carriers regarding denied claims, overpayments, and adjustments.
Handle complex outstanding accounts and drive timely resolution.
Collaborate with the Billing Manager to analyze department trends and recommend operational improvements.
Contact patients regarding unpaid balances, coordinating payment plans and settlements as needed.
Communicate with Billing Manager regarding payment and adjustment postings for Accounts Receivable activity.
Assist with month-end procedures and reports as needed.