Media Manager

Jefferson Capital Systems•Sartell, MN

17h

About The Position

We are seeking a highly organized, detail‑driven Manager to lead our Affidavits, Declarations, and Notary Services operations. This role oversees all aspects of document execution, compliance, notarization, and quality control, ensuring legal documentation is accurate, timely, and aligned with regulatory standards. The ideal candidate brings strong leadership, exceptional attention to detail, and experience working with sworn legal documents.

Nice To Haves

College degree in business, or related field (or equivalent experience).
Background working with workflow/document management systems (e.g., FileBound, OnBase, or similar).
Active Notary Public commission (or ability to obtain one).
Demonstrated leadership experience managing people, processes, or legal documentation functions.
Strong understanding of legal terminology, document certification, and jurisdictional requirements.
Excellent communication, analytical, and problem‑solving skills.
High level of integrity and discretion when overseeing confidential information.

Responsibilities

Oversee daily operations for affidavits, declarations, sworn statements, and notarization workflows.
Manage and mentor a team of affidavit specialists, notaries, and support staff.
Establish and refine standard operating procedures (SOPs) to ensure accuracy, consistency, and compliance.
Partner with Legal, Compliance, Operations, and Client Services teams to coordinate document needs and execution timelines.
Serve as the escalation point for complex or high‑risk affidavit and declaration issues.
Manage high‑volume affidavit production and ensure timely completion of all deliverables.
Lead process‑improvement initiatives to increase efficiency and reduce errors.
Track key performance metrics and provide regular reporting to leadership.
Collaborate with clients, attorneys, and internal stakeholders to clarify requirements and resolve discrepancies.