Media COE Junior Affiliate Account Manager (16360-1)

JND•Englewood Cliffs, NJ

26d•$36 - $39•Onsite

About The Position

Media COE Junior Affiliate Account Manager (16360-1) Job Title: Media COE Junior Affiliate Account Manager Job Type: Regular Fulltime, Hourly 1-3 years of experience in digital marketing, affiliate management, data analysis, or a related field. Experience at an agency or tech or media company is a plus. Bachelor's degree in marketing or equivalent training required. Location 700 Sylvan Ave, Englewood Cliffs, NJ Benefits Medical Insurance (Health, Dental & Vision) Paid Time Off 401K H1B/Green Card Sponsorship for qualified employee Hands-on experience at global industry leader Samsung Opportunities for career advancement Compensation $36-39/hr Top Skills Data Compilation Reporting Process Automation Vendor Management

Requirements

1–3 years of experience in digital marketing, affiliate management, data analysis, or a related field.
Strong analytical and quantitative skills with proficiency in data manipulation and reporting tools (e.g., Excel/Google Sheets, SQL is a plus).
High attention to detail and a proven ability to manage complex data sets and financial reconciliation tasks.
Excellent written and verbal communication skills, with the ability to clearly articulate findings and manage communication with external partners.
A proactive, self-starter attitude with the ability to manage multiple priorities in a fast-paced environment.
You can manage multiple projects simultaneously, and thrive in a fast-paced, high-growth environment.

Nice To Haves

Experience at an agency or tech or media company is a plus.
Familiarity with affiliate platforms (e.g., Rakuten) or Employee Purchase Programs is a plus.

Responsibilities

Affiliate Program Operations & Compliance
Fraud Detection and Prevention: Review the Bi-Weekly Fraud Report to identify and investigate potential fraudulent order. Take decisive action to suppress fraudulent orders and avoid incorrect commission payouts.
Commission Accuracy: Manage the Transaction Inquiries File to resolve order tracking discrepancies not captured by the and ensure correct commission is paid based on validated tracking status for all affected orders.
Financial Integrity & Reconciliation: Oversee the Invoicing & Missing SKUs File to identify and correct attribution discrepancies. Ensure accurate commission payouts to the correct Lines of Business (LOBs) based on specific budget, commission, and cash-back rates.
Returns and Cancellations Management: Regularly review and update the Returns Process scripts to ensure accurate tracking of cancellations, suppressions, returns, and refunds, preventing commission payment on invalid orders.
Process Automation and Vendor Management Affiliate Vendor Automation (Rakuten): Maintain and manage existing automation processes with Rakuten, including the ingestion of publisher-level spend data via API and the accurate transmission of cancelled/returned orders to prevent commission calculation.
EPP Vendor Automation (NextJump & Perkspot): Support the maintenance of automation with EPP partners, including the ingestion of parameters for program implementation (Perkspot SPOT) and the transmission of detailed, SKU-level order data to vendor SFTP locations.
Reporting and Analytics Dashboard Maintenance: Building, maintaining and publishing EPP and Affiliate specific dashboards and backend views for ongoing traffic, conversion, spend, sales reporting at a channel and publisher level.
Data Compilation: Manage core reporting processes and overall spend compilation.
Key Events and Campaign Analysis: Conduct detailed, ad-hoc analysis (outside of standard dashboards) for major campaigns (Flagship launches and Holiday). This includes verifying data capture, setting up reporting requirements, and providing deep-dive insights on channel/publisher performance (e.g., under/overperformance vs. prior year).
Offer Communication: Manage the Offers Distribution process by sourcing offers from various internal commerce systems and drafting weekly communications for EPP and Affiliate vendors.
Cross Functional Collaboration Support the Senior Manager Affiliate lead in partnering with marketing, ecommerce and EPP teams to integrate affiliate marketing into broader campaigns, product launches and promotional events