Junior Account Manager

Crete UnitedShelby, NC
2dOnsite

About The Position

Industrial Maintenance & Automation (IMA), a Crete United company, is a trusted provider of custom-engineered building systems across the Southeast. Our teams are known for delivering tailored solutions and top-notch performance in building automation, electrical services, and sheet metal fabrication. As we continue to grow our recurring customer base, we’re seeking a Junior Account Manager to help support and expand relationships with existing clients in North Carolina. This is an ideal role for someone who enjoys problem-solving, customer interaction, and wants to grow into a consultative sales or client leadership role in the industrial services sector.

Requirements

  • 1–3 years of experience in a client-facing, project coordination, or inside sales role (industrial, manufacturing, or facilities service experience a plus)
  • Strong organizational and communication skills
  • Interest in learning about building systems, automation, and industrial service delivery
  • Ability to work on job sites and in customer-facing meetings
  • Experience with Microsoft Office and CRM tools
  • High school diploma or equivalent required

Nice To Haves

  • associate’s or bachelor’s degree a plus

Responsibilities

  • Support Existing Client Accounts
  • Internal Coordination
  • Relationship Development
  • Assist with Renewals and Service Upsells
  • Documentation and CRM

Benefits

  • Competitive base salary
  • Performance bonus
  • Full benefits (health, 401k, PTO)
  • Collaborative culture that values reliability, communication, and integrity
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