Mechanical Service Writer

Snider Fleet Solutions•Charleston, SC

About The Position

Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation. We are committed to excellence and recognize the dedication it takes to do a great job. Join Our Team as a Mechanical Service Writer! Snider Fleet Solutions is seeking a Mechanical Service Writer who thrives in a fast-paced environment and knows how to keep the wheels turning! The Mechanical Service Writer estimates heavy-duty truck and trailer repairs (parts + labor), manages service ticket billing, and keeps communication flowing. A strong sense of urgency and top-notch communication skills are essential!

Requirements

2+ years of industry experience (required)
Excellent MS Office skills and able to learn other software (AS400, SAP, BTN, etc.)
Proficient understanding of VMRS codes and TMC recommended practices
Knowledge of parts/suppliers within the mechanical industry
Ability to multi-task, work effectively under pressure and time constraints
Experience with industry invoicing and billing procedures
Able to pass background checks and drug screening
Exemplary organizational and time management skills
Superior customer service and communication skills (both written and verbal)
Reliable and dependable with self-initiative

Responsibilities

Estimating mechanical service tickets and ordering parts
Processing and making returns
Direct communication with technicians, customers, and vendors
Adherence to all safety programs
Assist in service billing and customer support

Benefits

Competitive salary
Comprehensive benefits package including Medical, Dental, Vision, and Employer-Paid Life & Short-Term Disability
401(k) with company match
Paid Time Off (PTO) & Paid Holidays
Opportunities for professional development, skill growth, and career advancement

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