Mechanical Parts Counter Sales - Tonkin Parts Center
About The Position
At Tonkin Parts Center, we specialize in providing OEM parts to mechanical repair shops across the Pacific Northwest. Our 150,000 sq ft warehouse stocks over $19 million in inventory from top manufacturers like Toyota, GM, Ford, Honda, Nissan, Subaru, and more. We’re seeking a motivated, customer-focused professional to handle inbound sales calls, assist with parts lookups, and build long-term relationships with our shop customers. You’ll be part of a team that values accuracy, urgency, and exceptional customer service. Why Join Us? Competitive pay with room for growth Work with a knowledgeable and supportive team Modern facility with a huge inventory and strong supplier relationships Be part of a respected, long-established organization in the Pacific Northwest Have the opportunity to learn 15+ manufacturers parts systems. Learn to use electronic parts ordering software like, Repair link, CCC, OPS Trax, OEC- Collision Link, and Parts Trader.
Requirements
- Prior Experience: Experience in auto parts retail or a-like settings is preferred.
- Customer Service Skills: Strong verbal and written communication abilities to assist customers effectively.
- Organizational Skills: Ability to manage multiple tasks and maintain an organized workspace.
- Technical Proficiency: Familiarity with Microsoft Outlook and any inventory management software.
- Attention to Detail: Accuracy in processing orders.
- Team Collaboration: Ability to work effectively as part of a team.
- Mentally Challenging: This job will challenge your skills and give you an opportunity to grow professionally!
- High School Diploma or Equivalent: Minimum educational requirement; further certifications are advantageous.
- Adaptability and Willingness to Learn
- Corporate Hiring Requirements: Must be 18 years or older & have a clean driving record with a valid driver’s license, able to pass a criminal background check.
Responsibilities
- Assist Wholesale Customers: Provide friendly, professional, and efficient service to wholesale clients, helping them select the required parts or accessories.
- Locate or order parts as needed, ensuring timely fulfillment of customer orders.
- Prepare and process invoices for parts to be delivered to wholesale customers.
- Collaborate with the Parts Department to ensure timely delivery of orders and manage inventory levels.
- Special Orders: Process special order parts requests and follow up on back-ordered items.
- Develop and maintain strong relationships with existing wholesale customers to foster loyalty and repeat business.
- Develop a deep understanding of automotive parts and their applications, staying updated with the latest industry trends and product developments.
- Provide technical assistance and guidance to customers in selecting the right parts, identifying upselling opportunities to increase revenue.
Benefits
- Performance pay, where you control your future earnings!
- Competitive hourly pay with the potential for overtime pay.
- Health Insurance starting at under $100 per month.
- Dental, Vision, Pet, and Company-Paid Life Insurance.
- Employee Assistance Plan.
- 401(k) with Company Match.
- Paid Time Off that accrues from Day 1.
- An excellent menu of voluntary benefits.
- Employee pricing for you and your family on vehicles, parts, and service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
