MECHANIC TECHNICIAN LEAD

Carter Machinery

8d • Onsite

About The Position

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Mechanic Technician Lead in Dulles, Virginia. The Mechanic Technician Lead is responsible for completing service assignments and providing technical assistance to other technicians in a positive and efficient manner, while promoting the highest level of quality, safety, customer satisfaction and teamwork within the department.

Seeking candidates with a minimum of five years’ experience with heavy construction equipment; High school diploma or GED, required.

Requirements

• Minimum of five years’ experience with heavy construction equipment
• High school diploma or GED, required
• Must be able to occasionally operate heavy machinery.
• Must be able to lead and motivate employees.
• Must be able to establish and maintain effective working relationships and manage time effectively.
• Strong mechanical aptitude and expert level troubleshooting skills; able to accurately diagnose and repair equipment.
• Proficient in the use of a computer, Microsoft Office products and service software required in position; able to complete service reports and provide pertinent details for work orders.
• Strong written and verbal communication skills; able to write service reports that accurately document diagnosis and repairs performed. Must prepare required documentation including work orders, parts lists, and time cards in an accurate and timely manner.
• Must be able to work shifts as needed, including days, nights, and/or weekends to meet customer needs.

Responsibilities

• Monitor progress of jobs to keep on schedule and maintain orderly flow of work. Ensure service work gets completed in order of priority.
• Provide oversight and guidance to technicians on daily workloads and maintenance priorities to ensure technicians are tasked in a manner that meets factory and customer service standards.
• Perform regular maintenance and emergency troubleshooting repairs.
• Must be able to occasionally operate heavy machinery.
• Must be able to lead and motivate employees.
• Must be able to establish and maintain effective working relationships and manage time effectively.
• Strong mechanical aptitude and expert level troubleshooting skills; able to accurately diagnose and repair equipment.
• Proficient in the use of a computer, Microsoft Office products and service software required in position; able to complete service reports and provide pertinent details for work orders.
• Strong written and verbal communication skills; able to write service reports that accurately document diagnosis and repairs performed. Must prepare required documentation including work orders, parts lists, and time cards in an accurate and timely manner.
• Must be able to work shifts as needed, including days, nights, and/or weekends to meet customer needs.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Benefits

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees