MD Claims Adjuster

Allstate

2d•$50,000 - $77,800

About The Position

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. The Material Damage Claims Adjuster is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. National General seeking an experienced Material Damage (MD) Claims Adjuster, preferably located in the CST or MST time zones. The ideal candidate will possess exceptional communication skills, a strong customer service orientation, keen attention to detail, a metrics-driven mindset with the ability to meet performance goals and strong organizational skills to manage multiple tasks in a fast-paced environment. Experience with end-to-end claims ownership, liability assessment, and coverage investigation, along with delivering a high level of service to policyholders throughout the claims process. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent.

Requirements

Exceptional communication skills
Strong customer service orientation
Keen attention to detail
Metrics-driven mindset with the ability to meet performance goals
Strong organizational skills to manage multiple tasks in a fast-paced environment
Experience with end-to-end claims ownership, liability assessment, and coverage investigation
Delivering a high level of service to policyholders throughout the claims process

Nice To Haves

Preferably located in the CST or MST time zones

Responsibilities

Applies a basic understanding of systems and technology used within the company
Partners to determine subrogation or fraud potential and how to handle
Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
Begins recognizing and identifying body parts of a vehicle and other potential property damage
Identifies customer needs and works to meet those needs using appropriate customer service skills