Masters Graduate Assistant I (2026-2027 Aid Year-through 6.30.27)

Capella University

10d • $14 - $21 • Remote

About The Position

Graduate Assistants at Capella University provide peer support to enhance the learner experience. Graduate Assistants based on qualifications and current University needs may be placed in the following opportunities: Peer Academic and Instructional Support • GuidedPath support for Undergraduate or select Masters courses • Quantitative Skills Center Coaches • Writing Center Coaches Learner Success & Non-Academic Areas • Site-Based Learning • Library • Advising support • Career Center • Disability Services • Academic Program Offices
Graduate Assistants are responsible for providing instructional and academic support to learners in academic courses and/or co-curricular programs. The type of support will vary by course or program. Examples of work could include: supporting initiatives that provide support to the overall learner experience, facilitating group study sessions, providing individual consultation through office hours or tutoring appointments, moderating discussion boards, creating instructional materials and resources, grading and providing substantial feedback on assignments, and referring learners to Capella support resources.
Graduate Assistants are responsible for providing administrative support to departments such as Advising, the Library, Career Center, Disability Services, Academic Enrichment and Learner Support (AELS) and Academic Leadership offices. The type of support will vary by department. Examples of work could include: Supporting initiatives that provide support to the overall learner experience Calling out to confirm or schedule appointments and send follow-up communications Scheduling interviews for prospective applicants and maintain email inboxes Updating and creating databases to support operational flow and frameworks Interpreting and analyzing data to write summaries and narratives in support of accreditation, licensure, external partnerships and more. Coordinating meetings and generally supporting the planning and execution of learner events to help build community at Capella Support new learner’s progress through the onboarding experience at Capella

Requirements

• MUST have completed the 2026-2027 FAFSA.
• Have successfully completed a minimum of 2 quarters at Capella University.
• Be continuously enrolled in a credit-bearing course within a Masters program during their appointment as a Graduate Assistant.
• Be in and maintain good academic standing while in the role. Academic performance, including GPA and courseroom grades will be considered to determine appropriate placement.
• Submit your non-Capella unofficial transcript(s) with the online application and resume.
• Advanced statistics and research methods knowledge and experience are essential to be considered for placement in a quantitative course.
• Demonstrated strong organizational skills.
• Excellent written and verbal communication skills and ability to interact effectively with faculty, coaches, and learners.
• Demonstrated effective time management skills.
• Excellent relationship-building, customer service, and problem resolution skills.
• Demonstrated strong attention to detail, initiative and follow-through.
• Demonstrated ability to remain calm under pressure and maintain a professional demeanor at all times.
• Demonstrated confidence and self-awareness.
• Demonstrated proficiency with Microsoft Office Suite programs.
• Comfortable using technology to facilitate learning with an ability to learn and effectively utilize new technologies.
• Comfortable using technology to perform academic and administrative duties aligned with the department with an ability to learn and effectively utilize new technologies.

Nice To Haves

• Interest or experience with teaching or tutoring.
• Ability to plan and develop creative study strategies using a wide variety of identified learning strategies.
• Insight on necessary study skills and habits of successful students.
• Ability to assess individual and group learning needs and explain concepts in different ways.
• Experience working with diverse learning styles.
• Demonstrate knowledge of adult learning theory and practices, collaborative learning, and active learning strategies including those which have helped you to be successful as a learner.

Responsibilities

• Build an online community conducive to the spirit of learning and continuous improvement in a positive, learner-focused environment.
• Engage learners through a variety of support models to assist learners with course content to better understand concepts and build competency in course objectives.
• Be a proactive champion in fostering learner development to become confident and independent learners to successfully learn course material and build skills.
• Assess learning and comprehension through evaluation of course competencies; this may include informal assessments or formal evaluations utilizing rubrics for discussions and assignments.
• Be familiar and comfortable working with Capella resources found on Campus
• Be a positive contributor to the overall Graduate Assistant team by attending and participating in team meetings.
• Communicate in a timely and professional manner with supervising staff, faculty, learners, and other key constituents.
• Understand, conceptualize, and be able to explain to learners a broad range of requirements related to course objectives, content, and academic expectations.
• Supporting initiatives that provide support to the overall learner experience
• Calling out to confirm or schedule appointments and send follow-up communications
• Scheduling interviews for prospective applicants and maintain email inboxes
• Updating and creating databases to support operational flow and frameworks
• Interpreting and analyzing data to write summaries and narratives in support of accreditation, licensure, external partnerships and more.
• Coordinating meetings and generally supporting the planning and execution of learner events to help build community at Capella
• Support new learner’s progress through the onboarding experience at Capella

Benefits

• SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts.
• Non-exempt employees are eligible for overtime pay, if applicable.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level