Mass Torts Legal Assistant

Rubenstein Law, P.A. • Orlando, FL

7d

About The Position

The Mass Tort Legal Assistant works alongside their Attorney and Supervisor handling cases in all phases while maintaining an open line of communication with clients, providers, and inter office teams and co-counsels in other states.

Requirements

• One year minimum office experience.
• Excellent Customer Service skills.
• Strong multitasking skills, highly organized, and detail oriented.
• Able to work accurately and efficiently in a high-paced environment

Nice To Haves

• Bi-lingual: (English/Spanish) a plus, but not required.

Responsibilities

• Daily interaction with clients, co-counsels, third party vendors, and medical providers via phone, email and remote conferencing
• Investigate and request all supporting documents to prove clients claim. Including, but not limited to, medical records, proof of use documentation, etc.
• Review, upload, and process daily correspondence delivered via email, fax or through our paperless software.
• Interview and assist clients in completing case questionnaires.
• Build and maintain relationships with their clients to keep them updated on their case.
• Assist in case resolution, which may include but is not limited to, lien resolution and closing statement preparation.
• Managing client calls through an outbound dialer.

Benefits

• Paid Time Off (PTO) plus 8-paid holidays
• Staff and Attorney bonuses
• Medical Benefits (Health, Dental, Vision, STD & LTD, and other medical coverages)
• Group and Optional Life insurance
• 401(k) with company matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees