Marketplace Manager

AP•New York, NY

55d•$91,000 - $103,000•Hybrid

About The Position

The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day. The Associated Press is seeking an operationally-driven and technically-minded professional to help scale the AP's ability to license its world-class journalism as data to non-media customers. The Marketplace Manager will be responsible for the technical onboarding, process management and relationship coordination across a variety of digital marketplaces, working as part of the Americas Revenue team. This is a cross-functional position requiring strong organizational and project-management skills. The successful candidate will collaborate closely with AP's Strategic Partnerships, Revenue, Product, Technology and Legal teams, ensuring smooth integrations and operational excellence at scale. The ideal candidate is detail-oriented, proactive and comfortable navigating complex organizations - someone who enjoys building systems, improving workflows and solving technical-operational challenges that enable new growth and revenue opportunities.

Requirements

3+ years of relevant experience in data operations, marketplace management or platform partnerships within technology, media or data-as-a-service industries
Strong understanding of data infrastructure, APIs, metadata management and marketplace ecosystems is a plus
Demonstrated ability to manage cross-functional projects involving technical, legal and business teams
Proven experience creating and maintaining scalable operational processes
Excellent organizational and communication skills, capable of translating technical details into clear business terms
Self-starter with strong analytical, documentation and problem-solving abilities
Familiarity with data licensing, rights management or content distribution is a plus
Bachelor's degree in information systems, data management, business or related field preferred.

Nice To Haves

Strong understanding of data infrastructure, APIs, metadata management and marketplace ecosystems is a plus
Familiarity with data licensing, rights management or content distribution is a plus

Responsibilities

Serve as the day-to-day operational lead for AP's presence across digital marketplaces, including as initial and primary POC for inbound inquiries and inbox management
Coordinate onboarding, integration, technical processes and payment systems with marketplace providers and internal stakeholders
Maintain and update marketplace listings and data assets in collaboration with stakeholders
Document workflows and develop repeatable onboarding and maintenance playbooks to scale AP's marketplace operations
Implement systems for data refreshes, access control, monitoring and troubleshooting to ensure consistent delivery and reliability
Develop and maintain a deep understanding of data marketplace platforms (e.g., Snowflake, AWS Data Exchange, Databricks, Google Cloud Marketplace), including capabilities and business model nuances.
Act as primary point of contact for operational and technical interactions with marketplace teams
Track, report and escalate marketplace-related issues in collaboration with internal stakeholders
Partner with Strategic Partner Managers to support technical feasibility checks and post-launch maintenance for partner integrations
Build trusted, transparent working relationships with platform and technical contacts to ensure mutual success
Develop deep understanding of different marketplaces, as well as the customers and markets served by each
Partner with Revenue and Product teams to translate operational metrics into business insights, inform pricing strategies and identify high-performing marketplace opportunities.
Ensure all marketplace activities adhere to AP's highest standards of data governance, licensing and privacy
Collaborate with Legal and Technology teams to align data usage terms, access permissions and security protocols
Identify process gaps and recommend operational enhancements to improve scalability, transparency and efficiency
Track marketplace performance and operational metrics, generating regular reports for internal stakeholders
Analyze usage data, partner feedback, competitor offerings and market trends to recommend improvements to AP's marketplace strategy
Share learnings and insights across internal teams to inform product and partnership decisions