eCommerce Marketplace Manager

Otter Products, LLC • Fort Collins, CO

2d • Hybrid

About The Position

Otter Products is currently seeking a Marketplace Manager to join our Digital Commerce team! If you are local, this role will be hybrid from our Fort Collins, CO headquarters. If you are not local, you can work fully remote anywhere in the United States. As the Marketplace Manager, you will utilize extensive knowledge of e-commerce platforms to own and optimize Otter’s presence across major e-commerce marketplaces. This role is highly cross-functional, requiring collaboration with sales, marketing, operations, and technology teams to deliver a seamless brand experience and drive profitable growth. The ideal candidate thrives in ambiguity and demonstrates advanced analytical and technical skills. About Otter Products At Otter Products, we protect what’s important. From our founder’s garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation and sense of purpose. Through our industry-leading brands – OtterBox and OtterCares – we provide our partners and customers the number one selling and most trusted products in our categories. Our commitment to excellence and our philanthropic spirit is the foundation on which we foster our partner relationships, allowing us to grow and to give - together. By way of our charitable arm, the OtterCares Foundation, we support our communities and invest in the future through education that inspires kids to change the world. Our founder’s core values are still at the heart of everything we do. We measure our success not just by business results, but by our ability to give back to our communities and strengthen opportunities for all. To learn more, visit otterproducts.com

Requirements

• Bachelor’s degree required; MBA preferred. Degree in marketing, business, or related field of study is preferred. Experience in lieu of degree may be considered.
• Minimum of seven years of experience in e-Commerce or a related field is required.
• Extensive knowledge of marketplace advertising platforms and e-commerce software is required.

Responsibilities

• Marketplace Operations: Create and maintain mechanisms to audit and resolve issues at scale, ensure efficient management of product listings across marketplaces, accuracy of content, assets, and pricing while maintaining compliance with brand standards and marketplace requirements.
• Advertising & Promotions: Collaborate with Marketing, Advertising, Merchandising, and other teams to strategize and execute successful campaigns and promotions to drive increased traffic and conversion. Monitor performance and optimize spending for ROI.
• Performance Analysis & Reporting: Build out and manage tools to track KPIs and analyze sales trends to provide actionable insights driving improved performance. Deliver regular reports to leadership on marketplace health and growth opportunities.
• Inventory & Pricing Alignment: Partner with Merchandising, Sales, and Operations to align inventory levels and pricing strategies with marketing initiatives.
• Cross-Functional Collaboration: Work closely with creative teams for content development and with tech teams for integration and automation. Ensure cohesive brand voice and strategy across all marketplaces.
• Strategic Growth: Develop and refine marketplace strategies to meet revenue targets. Build workback with external vendors and internal tech teams to stand up new businesses. Stay current on industry trends, competitive activity, and platform updates to identify new opportunities.
• Support and maintain a positive safety culture by being an active leader in all safety program initiatives
• Other duties as assigned

Benefits

• Otter Products offers a robust benefits package to eligible employees including medical, dental, vision, basic life, voluntary life, long-term and short-term disability, employee assistance program, flexible spending accounts, health savings account, and 401(k) retirement plan.
• Additionally, for eligible employees, we offer accrued paid time off based on seniority, volunteer time off, parental leave, bereavement leave, company holidays, and years of service awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees