Marketplace Lead Senior Manager

Best Buy•Richfield, MN

19h•Hybrid

About The Position

As the Marketplace Lead, you’ll be responsible for driving online growth at Best Buy through our Marketplace platform. You will lead a team of business developers, seller account managers, and seller support analysts focused on continued growth. You’ll develop and implement strategic plans to achieve sales targets for assigned categories and continue the expansion of third-party sellers online. We are seeking a dynamic and experienced leader who is innovative, has an entrepreneurial mindset, and has demonstrated the ability to manage a large online business. This role is hybrid, which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process. What you’ll do Regularly review P&L, product insights, digital analytics, customer insights, competitive analysis to identify business trends/opportunities, areas for improvement, and manage financial performance Lead, mentor, and manage a team, fostering a high-performance culture focused on customer satisfaction and revenue growth Establish category/seller goals and KPIs (Revenue, Market Share, 5 star, BBY Ads adoption, etc) for team to achieve overarching marketplace expectations Lead forecasting for assigned categories providing leadership and core category teams with accurate visibility of expected sales performance Prepare and present reports on overall marketplace performance and progress to senior leadership Partner with key third party sellers to foster relationships and maximize growth on BestBuy.com

Requirements

6 years of marketplace, merchandising, eCommerce, marketing, data analytics, or vendor management experience
4 years of experience communicating and partnering with vendors/3rd Party
3 years of experience with data analysis with an eye toward problem solving and optimization
1 year of direct or indirect people leader experience
Intermediate proficiency with Microsoft Office Suite

Nice To Haves

4 years of experience working with technical business teams (product or engineering)
2 years of direct people leadership experience
Knowledge of marketplace ecosystems such as Amazon and Walmart
Ability to define and consistently measure KPIs and forecasts to support overall financial goals
Working knowledge of Salesforce or other CRM tools/platforms

Responsibilities

Regularly review P&L, product insights, digital analytics, customer insights, competitive analysis to identify business trends/opportunities, areas for improvement, and manage financial performance
Lead, mentor, and manage a team, fostering a high-performance culture focused on customer satisfaction and revenue growth
Establish category/seller goals and KPIs (Revenue, Market Share, 5 star, BBY Ads adoption, etc) for team to achieve overarching marketplace expectations
Lead forecasting for assigned categories providing leadership and core category teams with accurate visibility of expected sales performance
Prepare and present reports on overall marketplace performance and progress to senior leadership
Partner with key third party sellers to foster relationships and maximize growth on BestBuy.com