Marketplace Coordinator, SMCP Group, New York, NY

SMCP NORTH AMERICA (US, CANADA)•New York, NY

9d•$27 - $29•Hybrid

About The Position

This position will be responsible for daily operational & analytical tasks to support the third-party e-concessions & wholesale partners business.

Requirements

1-2 years of e-commerce or IT experience, with emphasis on digital marketplace, e-concessions & wholesale partnerships in the Retail industry
Advanced proficiency in Microsoft Excel and demonstrated systems aptitude
Clear, concise communicator (written and verbal) with ability to interface professionally with internal and external stakeholders
Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines
High attention to detail
Strong analytical and problem-solving skills
Ability to perform in a fast-paced work environment; comfortable with shifting priorities based on business needs
Positive attitude & solutions-oriented mindset to persist through challenging projects
Collaborative team player with a willingness to take initiative

Responsibilities

Manage all product data in PIM/PLM/Grand Shooting/Storeland; ensure consistent information flow across Digital sites.
Create and circulate a weekly error tracker (PLM/Image/PIM) for product data flow issues blocking site go-lives (Paris brand teams, Crossmods, IT).
Farfetch: partner with Paris teams on catalog management, pricing, and category performance vs. global.
Compile product copy & information into partner templates adhering to strict turn-in deadlines.
Coordinate image assets from photoshoot reception and retouching through e-partner deliveries; flag missing/late/non-compliant assets to Paris teams.
Maintain weekly asset tracker to confirm submit-ready status and track live dates by style.
Track product activation and lead times by partner vs LY & targets; ensure 100% carryover activation and drive follow-ups on delays.
Conduct regular site audits to maximize exposure and align with competitive sets; suggest assortment inclusions.
Review sites for PDP optimization opportunities (product title, copy, imagery, size chart updates) -- support with customer education and reduced Return Rates.
Manage communication with Buyers in pre-season process for comprehensive list of Merchandised Sets and Product Fit Statements for integration on sites. Partner with DTC teams to ensure alignment across Digital channels.
Wholesale: Support Partners Manager on acquiring additional imagery/assets for external partners to place orders.
Coordinate submission of all price updates to Partner contacts in preferred formats for all promotional & markdown events. Own the internal price keying for Marketplace partners.
Audit sites to ensure promotional/MD events and Partner Loyalty events go live as expected. Escalate any issues to external partners.
Partner with Retail Operations team to resolve any POS pricing issues in Partner B&M locations
Maintain the in-season Wholesale Tracker and partner with Allocation team to track deliveries. Allocate all POs to external partners within Storeland and communicate details to Logistics team.
Review Marketplace customer-service issues flagged by partners and determine resolution
Support Partners Manager in monitoring/troubleshooting fulfillment delays with Logistics; investigate discrepancies that could drive order cancellations.
Coordinate marketing exposure opportunities with internal and external partners. Partner with Marketing/PR teams on sample availability, track shipment to external teams within Sample Tracker, and ensure timely return. Ensure key products are live by expected date of marketing exposure.
Support Partners Manager with ad-hoc business analyses (inventory/assortment productivity) and weekly sales reporting
Develop and document all weekly workflows and operating procedures.
Organize key external contracts, communication, and documentation for administrative purposes.
Work closely with Paris counterparts to ensure alignment on best practices on all systems, continuously