Marketing Service Representative

HCSCDowners Grove, IL
8dHybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for supporting sales representatives or account management personnel in the prospecting, acquiring, or renewing business. duties vary based on market and type of role supporting and may include any of the following: building relationships with customer representatives/brokers, researching and coordinating the resolution of customer issues, preparing and analyzing reports, participating/leading enrollment meetings, gathering information for RFPs, preparing or implementing new accounts or renewals, and travel to customer sites.

Requirements

  • Bachelor’s degree and 1 year of experience in health insurance/health care field
  • Must be in a service/sales/marketing position involving initiative and decision-making
  • OR 5 years of experience in health care management in a marketing service representative role
  • OR 5 years of experience in sales/marketing or health care management/claims/provider service experience
  • Must involve processing or coordination of services for health care clients.
  • State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
  • Organizational and decision-making skills; written and verbal communications skills including telephone skills.
  • Ability to interact professionally with both internal and external contacts.
  • Proficient in Microsoft Excel, Word, and PowerPoint.

Nice To Haves

  • Health insurance/health care experience.

Responsibilities

  • building relationships with customer representatives/brokers
  • researching and coordinating the resolution of customer issues
  • preparing and analyzing reports
  • participating/leading enrollment meetings
  • gathering information for RFPs
  • preparing or implementing new accounts or renewals
  • travel to customer sites

Benefits

  • health and wellness benefits
  • 401(k) savings plan
  • pension plan
  • paid time off
  • paid parental leave
  • disability insurance
  • supplemental life insurance
  • employee assistance program
  • paid holidays
  • tuition reimbursement
  • other incentives
  • annual incentive bonus plan
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