Marketing Service Representative
About The Position
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for supporting Sales or Account Management personnel to assist in prospecting, acquiring or renewing business. Cultivates relationships with clients and brokers, as well as internal partners, and service accounts to expand the business and meet corporate and divisional sales/renewal objectives. Research inquiries received from employer groups, brokers, or vendors. Receive, track, and respond to client or stakeholder inquiries, ensuring timely response and accurate information. This role is also responsible for completing annual contracts and handling renewing business. Collaborating with cross functional teams/internal stakeholders to coordinate internal projects. There may be some travel in this role, including off-site client visits.
Requirements
- Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.
- State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
- Organizational and decision-making skills; written and verbal communications skills including telephone skills.
- Ability to interact professionally with both internal and external contacts.
- Proficient in Microsoft Excel, Word, PowerPoint and Access.
Responsibilities
- supporting Sales or Account Management personnel to assist in prospecting, acquiring or renewing business
- Cultivates relationships with clients and brokers, as well as internal partners, and service accounts to expand the business and meet corporate and divisional sales/renewal objectives
- Research inquiries received from employer groups, brokers, or vendors
- Receive, track, and respond to client or stakeholder inquiries, ensuring timely response and accurate information
- completing annual contracts and handling renewing business
- Collaborating with cross functional teams/internal stakeholders to coordinate internal projects
Benefits
- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
- other incentives
- annual incentive bonus plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
