Marketing Operations Specialist

Canvas•Lone Tree, CO

8d•$58,462 - $69,241

About The Position

The Marketing Operations Specialist works closely with the Marketing Operations Manager to serve the department’s operational needs. This individual will play a critical role in ensuring the completion of deliverables to serve both internal and external stakeholders. This person will help build, implement, and maintain smooth processes and standard operating procedures to improve efficiency.

Requirements

Demonstrates strong accountability and follow-through.
Superior attention to detail
Affinity for creativity in problem solving.
Strong organization and project management skills
Ability to manage multiple priorities and deadlines.
Proven track record nurturing client/stakeholder relationships
Excellent verbal, written, and interpersonal communication skills.
Ability to foster teamwork and influence others without direct authority.
Ability to maintain confidential information.
Experience utilizing project/work management software such as Asana, Trello, Monday, Wrike, etc.
Experience using data analysis to inform decisions.
Solid understanding of the marketing landscape
Experience templating and/or automating processes.
Proficient in MS Office (Outlook, Excel, Word, and PowerPoint) or equivalent suite
Bachelor’s degree or equivalent experience in marketing, operations, or project management.
Minimum of one year in a role focused heavily on operations or project management, with experience utilizing project/work management software such as Asana, Trello, Monday, Wrike, etc.

Nice To Haves

Experience managing integrations with software like Zapier, or IFTTT is a plus.

Responsibilities

Manage day-to-day workflow and ensure completion of core marketing deliverables while working to continuously improve operational health of the department.
Monitor workflow health, task prioritization, and provide periodic updates on progress of deliverables and effectiveness of workflows.
Manage and allocate marketing resources, time investment, and people effectively.
Provide periodic updates on the progress of marketing promotions and campaigns.
Assess and forecast the Marketing team’s capacity while establishing and prioritizing tasks.
Analyze marketing data and provide insights to improve marketing strategy.
Supply operational metrics and assist in preparing reports for leadership.
Exercise independent judgment in matters of significance related to business or marketing operations. Examples may include but are not limited to responsibility for marketing projects with distribution to members and Canvas employees.
In collaboration with the marketing operations manager, directly serves strategic initiatives set by senior leadership.
Contribute to standard operating procedures.
Collaborate across teams to ensure alignment of marketing systems and processes.
Manage relationships with external vendors and internal stakeholders.
Maintain and optimize usage of 3rd party platforms such as Asana and Flowcode.
Assist in developing and implementing marketing workflow automations.
Provide administrative support to internal teams as needed.
Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements.
Follow all safety and security guidelines to safeguard member and organization assets.
Regular attendance and punctuality are essential functions of the job.
Perform other job duties as assigned.
Complete pre-employment background review (components include criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender).