Marketing & Operations Manager (Career Launch)

Cooper Connect•Davenport, IA

58d

About The Position

We’re looking for a Marketing & Operations Manager who wants to build a career, shaping the influence of the Chick-fil-A brand in our local community. This is not a desk-based marketing role. In order to effectively share our brand from the inside-out, you’ll: Spend ~15 hours per week focused on marketing strategy, brand storytelling, community partnerships, and social media Spend the majority of your time leading alongside our team in restaurant operations, because that’s where brand, culture, and guest experience actually come to life If you’re energized by live environments, people leadership, and hands-on execution, this role offers a rare chance to own how a nationally respected brand shows up locally, every day. No restaurant experience? No problem. If you’ve led teams, worked in hospitality or customer-facing environments, or executed events, promotions, or community initiatives, we’ll train you in Chick-fil-A’s proven systems.

Requirements

2+ years in marketing, promotions, fundraising, or community engagement
Experience in hospitality, events, or customer-facing roles
Strong leadership, communication, and organizational skills
Creative, results-driven, and people-oriented
Willingness to work in both marketing and restaurant operations

Nice To Haves

Experience with brand identity, positioning, or awareness campaigns
Bachelor’s degree preferred

Responsibilities

Shape and execute local brand strategy and storytelling
Build relationships with schools, businesses, nonprofits, and community groups
Lead social media and Chick-fil-A App engagement
Plan and execute in-store events, promotions, and product launches
Manage a monthly community donation budget and outreach initiatives
Lead and develop restaurant teams in day-to-day operations through hands-on modeling, coaching, and mentoring
Partner with catering teams to grow outside sales
Drive inside sales through suggestive ordering and guest engagement
Collaborate with department leaders to improve overall restaurant performance
Attend weekly leadership meetings and help set cross-functional goals