Marketing Operations & Fundraising Coordinator

Salem Media Group, Inc
2d$70,000 - $90,000

About The Position

Salem Cultivate, division of Salem Media, offers an exceptional opportunity for a Marketing Operations & Fundraising Coordinator. The Marketing Operations & Fundraising Coordinator is responsible for the execution, setup, and operational management of Salem Media Group’s digital fundraising and lead-generation campaigns, known as Salem Cultivate. This role ensures campaigns launch correctly, offers and donation flows work end-to-end, donors receive proper follow-up, and marketing systems remain clean and functional. This is a hands-on, systems-driven role that works closely with Sales, Marketing Operations, Design, Email, and external ministry partners. The ideal candidate is highly organized, detail-oriented, and comfortable working inside marketing platforms, spreadsheets, and workflows every day. This role does not own revenue forecasting or billing, but plays a critical role in campaign quality, donor experience, and client satisfaction.

Requirements

  • 2–4 years of experience in: Marketing operations Digital marketing coordination Fundraising or nonprofit marketing
  • Hands-on experience with: Email marketing platforms (ActiveCampaign, HubSpot, or similar) Spreadsheet-based reporting (Google Sheets / Excel)
  • Strong attention to detail and process discipline
  • Ability to manage multiple campaigns simultaneously
  • Clear written communication skills for internal and client coordination

Nice To Haves

  • Experience with donation or fundraising platforms (RaiseDonors, Virtuous, Classy, Stripe)
  • Familiarity with: CPL or performance-based marketing models Zapier or n8n automations Text marketing platforms
  • Experience working in media, nonprofit, or subscription-based organizations
  • Comfort working cross-functionally with sales, design, email, and technical team

Responsibilities

  • Build and manage campaign components across: Email marketing platforms (ActiveCampaign) Landing pages and offers (Acquire) Donation platforms (RaiseDonors, VirtuousRaise, Classy, client-hosted pages)
  • Coordinate campaign launches by ensuring: Creative Brief captures the unique strategy we have outlined Creative assets are approved and correctly implemented URLs, UTMs, and confirmation pages function properly Automations and integrations are tested before go-live
  • Support Cost Per Lead and Cultivate fundraising campaigns from kickoff through live execution
  • Create and maintain: Downloadable PDF offers Freebie multi-email campaigns Secondary and post-offers promotional placements Alert bars and on-site promotions
  • Ensure all offers meet internal requirements (PDF format, imagery, expiration dates, tracking)
  • Coordinate with internal email and editorial teams to schedule and verify placements
  • Maintain organized asset folders and reporting sheets for each client
  • Ensure donor follow-up workflows are executed correctly, including: Thank-you calls (via call center coordination) Handwritten postcards (Handwrytten) Upsell and fulfillment handoffs
  • Manually process donor tagging and exports when integrations are unavailable or fail
  • Verify donor data accuracy across platforms
  • Perform ongoing maintenance in ActiveCampaign, including: Tag management List hygiene and unsubscribes Monthly cleanup after lead validations
  • Assist with basic troubleshooting of automations, zaps, and integrations
  • Document processes, exceptions, and fixes to support team continuity
  • Prepare and update campaign reporting sheets
  • Support Campaign Operations & Revenue Manager with: Lead exports Validation files Campaign documentation
  • Confirm campaign data is complete and accurate before handoff to finance or sales
  • Track and document A/B tests and optimizations in internal knowledge systems

Benefits

  • We offer a competitive benefits package, including health, dental, vision, and life insurance, a health savings account (HSA) and flexible spending account (FSA) options, a 401(k), generous paid time off, 8 paid company holidays, 2 floating holidays, pet benefits, and an employee assistance program (EAP).
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