Marketing Operations Associate

Ridgeline•New York, NY

8d•$110,000 - $130,000

About The Position

Are you a detail-oriented marketing operations pro who thrives on building smart systems that scale? Do you enjoy translating strategy into automation, reporting, and clean data that drives business decisions? Are you excited to collaborate cross-functionally and use tools like ChatGPT to increase efficiency and insight across campaign execution? If so, we invite you to be a part of our innovative team. As a Marketing Operations Associate at Ridgeline, you will be a hands-on operator responsible for executing marketing strategy through systems, processes, and data. Sitting within our Revenue Operations team, this role supports Marketing, Sales, Customer Experience, and Finance to ensure scalable campaign execution, system integrity, and high-quality performance measurement. You’ll be instrumental in enabling the marketing team’s success - owning workflows, maintaining lifecycle accuracy, and surfacing reliable signals from our tech stack. This role leverages cutting-edge technologies, including AI tools like ChatGPT, to accelerate productivity, streamline processes, and optimize campaign and funnel performance. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions - not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If this excites you, we’d love to meet you. You must be work authorized in the United States without the need for employer sponsorship.

Requirements

3–5 years of experience in Marketing Operations
Proven experience in HubSpot or similar platforms, including configuration and reporting
Strong knowledge of B2B SaaS funnels and campaign measurement frameworks
Ability to manage multiple projects and deliver independently
Comfort with tactical delivery, testing, and troubleshooting
Clear and concise communicator who can surface data limitations and risks early
Familiarity with AI tools like ChatGPT to enhance process automation and efficiency
Serious interest in having fun at work

Nice To Haves

Experience in investment management or similarly regulated, data-sensitive industries
Familiarity with business intelligence tools (e.g., Looker Studio, Tableau)
Background in high-growth B2B software companies
Experience supporting SEO/SEM programs from an operational perspective
Graduate degree in business, analytics, or marketing

Responsibilities

Execute and manage end-to-end campaign operations in HubSpot, including setup, QA, launch, and post-campaign analysis
Own the operational execution of marketing priorities by translating plans into working workflows, timelines, and deliverables
Maintain and troubleshoot lead lifecycle processes, including routing, scoring, enrichment, and Sales handoff
Partner with Revenue Operations to ensure CRM and marketing automation system alignment
Ensure data hygiene and enforce standards to maintain integrity for performance interpretation
Produce and maintain recurring marketing and funnel reporting with a focus on accuracy and actionability
Support the launch and measurement of new programs, channels, and growth experiments
Document processes and implement continuous improvements to optimize speed and reliability
Collaborate cross-functionally with transparency and resilience to drive impact

Benefits

In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement.
We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work.
These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans.

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