Marketing Manager

Forefront Dermatology
$100,000 - $115,000

About The Position

Be part of a dynamic Marketing team that's driving the growth of the nation’s largest dermatology group — a unique opportunity to help build marketing programs to support 300+ clinic locations. The growth-focused Healthcare Marketing Manager is responsible for driving same-store growth across a multi-location dermatology healthcare network, with a primary focus on increasing new patient acquisition, delivering appointment volume, cross-promotion of complementary products and services to existing patient base, performance improvement in underperforming clinics, and developing scalable campaigns. The role requires a highly collaborative professional who partners closely with the marketing department (peers and leadership), regional operations managers, clinic leadership, central services, and vendor partners to identify demand gaps, diagnose performance issues, and execute targeted growth strategies that improve access, utilization, and sustained patient flow. The ideal candidate is a self-starter who brings a highly analytical mindset and experience in new patient acquisition across digital, collateral / point-of-care (POC), direct mail, out-of-home (OOH) advertising, and paid media.

Requirements

  • Bachelor’s degree in Marketing or Business
  • 6+ years of marketing management experience; prior experience in multi-site national healthcare services required
  • Proven success driving revenue for both service-based offerings and retail products.
  • Expertise in omnichannel marketing, including product marketing, retail POC, direct mail, OOH, and digital media
  • Experience collaborating with clinical, operational, and senior stakeholders in complex, multi-site organizations
  • Strategic growth leadership
  • Ability to make an impact in a fast-paced environment
  • Cross-functional collaboration and influence
  • Data-driven decision-making
  • Creative and brand stewardship
  • Operational and financial discipline

Responsibilities

  • Manage same-store growth strategic roadmap and execution across 300+ dermatology clinics
  • Identify issues impacting underperforming clinics, develop targeted recovery plan, and execute demand-generation initiatives
  • Partner with clinic and operations leaders to align marketing initiatives with provider capacity and scheduling realities
  • Translate marketing and clinic growth goals into actionable, scalable plans across clinics and channels
  • Establish frameworks to test, evaluate, and build scalable high-performing programs
  • Build and deploy growth playbooks with repeatable and measurable models to achieve objectives
  • Apply professional judgment to escalate risks, recommend solutions, and course correct as needed
  • Develop creative briefs and guide creation and approval of marketing materials across print, digital, social, and in-clinic channels
  • Partner with internal and external design teams to ensure consistent, high-quality brand execution across touchpoints
  • Develop and implement point-of-service materials, in-clinic signage, and patient education programs to drive awareness and conversion
  • Build and maintain reporting to communicate results and guide optimization and scaling decisions
  • Translate successful pilots into repeatable, scalable strategies across the clinic network
  • Use data and insights to continuously optimize performance and patient experience
  • Manage marketing budgets with strong financial discipline
  • Lead the end-to-end roadmap for onboarding of a new eCommerce product platform, and subsequently the ongoing partner relationship to drive adoption, revenue performance, and site accuracy
  • Identify media, sponsorship, and event partners; negotiate contracts; and coordinate paid media placements, budgets, and invoicing
  • Manage relationships to deliver peak performance from external vendor in relation to gift cards, Canva, media, print advertising, and direct mail to ensure best pricing, performance, accountability, and alignment with goals
  • Own the company’s branded merchandise site, including product selection, sales assessments, online store performance, fulfillment, and pricing
  • Drive field adoption of targeted marketing campaigns to deliver against enterprise and clinic-level objectives
  • Partner with Forefront Operations to develop training programs, toolkits, and playbooks to improve clinic execution, accelerate adoption, and improve customer experience
  • Improve inbound lead conversion by developing messaging and educational content for agents
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