Marketing Manager

The Observatory Sun Valley, A Viceroy Resort • Ketchum, ID

51d • Onsite

About The Position

We are seeking a Marketing Manager to join our pre-opening team. The Marketing manager will be instrumental in driving topline revenue and brand visibility for the resort through the execution of integrated marketing strategies, seasonal campaigns, and compelling activations and experiences. Working closely with the Director of Sales & Marketing, on-site restaurant and spa teams, and Viceroy corporate marketing team, this role brings global brand initiatives to life at the property level while ensuring a strong sense of place and relevance to the destination.
This role is ideal for a self-starter with a passion for mountain lifestyle, experiential travel, and luxury/lifestyle hospitality, someone who can seamlessly blend strategic thinking with hands-on execution.
It is critical to have knowledge of mountain resort destinations. The preference for this role is to be located on-site, in Ketchum, Idaho.
The Marketing manager will have a proven track record working in in a similar scope marketing role at a luxury destination resort. This individual will be responsible for executing property-level marketing initiatives that align with broader brand strategy, support commercial goals, and elevate the guest experience across all touchpoints.
Success in this role requires strong collaboration, attention to detail, creative problem-solving, knowledge of experiential and luxury travel trends, and the ability to translate brand vision into impactful, on-the-ground campaigns partnerships, and storytelling moments.

Requirements

• Experience in a luxury/lifestyle hotel/resort background required.
• A minimum of 3 years’ experience in a similar marketing/PR role
• Strong project management skills with the ability to manage multiple initiatives simultaneously
• Service-oriented mindset with an approachable, authentic, and engaging demeaner
• Be able to effectively present information to customers, clients and other colleagues.
• Must be service oriented and be able to multi-task.
• Strong organizational and problem-solving skills.

Nice To Haves

• Bachelor’s Degree or equivalent preferred.
• Pre-opening experience a plus.

Responsibilities

• Partner with DOSM to execute the annual marketing/PR/market positioning strategy based on company goals, revenue targets, and brand priorities
• Collaborate closely with Viceroy corporate brand marketing team to localize and activate brand campaigns, seasonal narratives, and key initiatives at the property level
• Ensure a cohesive and integrated marketing approach across the resort, restaurants, and spa, balancing individual outlet needs with overarching brand consistency
• Coordinate events, media visits, influencer stays, and press FAMs with DOSM, ensuring experiences are aligned with brand positioning, commercial needs, and storytelling goals
• Ensure the balance and integration of Resort, Restaurant, and Spa marketing needs are met
• Attend and/or conduct marketing meetings as needed
• Manage integrated marketing campaigns across PR, Revenue, Social marketing, Digital marketing and distribution, including but not limited to partnerships, group promotions, leisure promotions, social catering events as needed
• Liaison with a variety of partners, including travel industry consortiums, PR firms, Social Media firms, and other accounts as needed
• Work with designated third-party representation companies regarding PR and marketing needs as directed by the DOSM and/or Viceroy corporate team
• Manage and liaise with creative/advertising and PR agencies to create collateral pieces and build press-worthy stories and events
• Create and support client events
• Work in tandem with DOSM to secure new strategic partners and follow through with execution of strategic marketing-oriented action plans with partners
• Build media and marketing plans, tracking performance and ROI through analytics and reporting
• Create and maintain a PR action plan and content calendar aligned with seasonal themes business priorities
• Complete all monthly, quarterly, and annual recaps, highlighting performance, insights, and opportunities
• Participate in weekly meetings, daily briefings as required
• Lead by example with respect to the Viceroy Values and Brand Standards.
• Perform other job duties and projects as directed

What This Job Offers

• Job Type: Full-time
• Career Level: Manager