Marketing Manager, DPS Community- Orthopedics

Johnson & Johnson•West Chester, FL

2d•$102,000 - $177,100

About The Position

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for Marketing Manager- DPS Community located in West Palm Beach, Florida, Raynham, MA, Warsaw, IN, or West Chester, PA. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. The Marketing Manager, DPS Community is responsible for the execution, operation, and scaling of DePuy Synthes’ global peer-to-peer surgeon community as the organization establishes itself as a standalone company. Reporting to the DPS Community Lead, this role translates community strategy into action--owning day-to-day platform operations, program execution, communications, data integrity, and cross-functional coordination. This role sits at the intersection of marketing operations, digital platforms, and community engagement. It is accountable for delivering high-quality, scalable community experiences across orthopaedic specialties, business units, and geographies while partnering closely with marketing, clinical, education, sales, and digital teams. This is not a maintain-the-status-quo role. As DePuy Synthes builds its independent digital ecosystem and brand presence, the Marketing Manager will help evolve the surgeon community from a regionally focused platform into a globally integrated, cross-platform engagement channel--driving adoption, engagement, and measurable impact. This role is supported by platform vendors, agency partners, and cross-functional digital and analytics teams, enabling the Marketing Manager to focus on execution excellence, integration, and scale.

Requirements

Bachelor's degree required in Marketing, Communications, Life Sciences, or a related field
5–8+ years of experience in marketing, community management, or digital engagement roles, or siimilar including experience partnering closely with Professional Education and/or Clinical Sales teams
Demonstrated experience in MedTech, pharmaceutical, healthcare, or other regulated industries
Experience coordinating with healthcare professionals and translating clinical content into engaging marketing materials and community programming
Experience managing digital platforms and data workflows, with strong data literacy and attention to data integrity
Strong project management skills with the ability to manage multiple initiatives simultaneously across stakeholders and markets
Excellent written and verbal communication skills with the ability to tailor messages for diverse stakeholder audiences
Proactive collaborator who can partner effectively across functions without direct authority
Comfort operating in ambiguity and evolving organizational environments

Nice To Haves

Master's degree preferred
Experience with peer-to-peer community platforms and engagement strategies
Familiarity with marketing automation platforms and CRM/customer data tools
Experience supporting global or multi-market programs with localization considerations
Background in orthopedics, surgical technology, or medical devices
Experience with webinar and virtual event platforms
Demonstrated experience scaling a community or engagement program across business units or geographies

Responsibilities

Serve as the Business Product Owner for the DPS peer-to-peer community platform, owning day-to-day operations, platform requirements, and member experience while partnering with the DPS Community Lead on strategic direction and roadmap prioritization.
Execute community initiatives including global webinars, in-person engagements, and content programming in partnership with the DPS Community Lead & cross-functional partners.
Support cross-platform and cross-market expansion of community capabilities, ensuring consistent execution and quality as the community scales to new business units and geographies.
Manage relationships with credentialed Key Opinion Leaders (KOLs) and collaborate with clinical teams to generate business insights and drive engagement within the community.
Partner with the DPS Community Lead to identify and implement platform enhancements, new features, and workflow improvements that support the evolving community strategy.
Own community data integrity, ensuring clean, accurate data flow between community platforms and enterprise data management tools.
Build and maintain community performance metrics, dashboards, and reporting to track engagement, growth, and impact across markets and business units.
Analyze community data to surface insights, identify trends, and inform recommendations that the DPS Community Lead can incorporate into strategic planning.
Partner with the broader Digital Experience team to ensure community data is integrated with enterprise analytics and customer data initiatives.
Lead the development and distribution of community communications, including newsletters, member updates, and engagement campaigns across business units and regions.
Support FSO internal communications related to the community to drive field awareness, execution, and achievement of KPIs.
Collaborate with surgeons, clinical teams, and business unit marketing on content development --including clinical materials, case studies, and testimonials -- to fuel community engagement.
Partner within the Digital Experience team to ensure community content is delivered efficiently through standardized workflows.
Partner across business unit marketing, clinical content, professional education, corporate communications, and field sales to align community execution with broader organizational priorities.
Contribute to governance committee activities to ensure community programs meet strategic, compliance, and regulatory standards.
Support the DPS Community Lead in socializing community value, driving adoption across business units, and onboarding new stakeholders and markets.
Coordinate with regional and OUS marketing teams to adapt community programs for local market needs while maintaining global consistency.

Benefits

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year