Marketing Director

Fleet Feet•Nashville, TN

8h•Onsite

About The Position

Fleet Feet is the largest running retailer in the country, with over 280 stores and an e-commerce site. The company prides itself on an inclusive environment, delivering unmatched service and support to every customer, and fostering a high-spirited, fast-paced, and fun workplace. They seek hardworking individuals who embody their core values and believe that running changes everything. As Marketing Director, the primary focus will be on driving customer traffic to stores, achieving sales goals, and managing customer acquisition, engagement, and retention. This role involves partnering with all Fleet Feet Nashville departments and staff, as well as managing a small marketing team that significantly impacts stores and the community. Reporting to the General Manager, the Director of Marketing will be responsible for defining Fleet Feet Nashville’s brand and marketing strategies, social media marketing, email marketing, outreach events and expos, and race partnerships. The ideal candidate is proficient at converting customer insights into effective growth and outreach approaches, coordinating multiple long-term projects simultaneously, and managing interdepartmental teams. Joining Fleet Feet means becoming part of a team and community that promotes running and fitness, prioritizing people and offering a unique experience for both staff and customers.

Requirements

Capable of communicating professionally and building strong relationships with customers, vendors, community partners, and team
Experience managing multiple Social Media platforms
Highly organized and detail-oriented
Self-motivated and deadline-driven
Strong verbal and written communication skills
Ability to lead and direct others
Collaborative and customer-centric
Available to work a flexible schedule, including mornings, days, evenings, weekends, and holidays
Willing to go above and beyond when needed
Valid Driver’s License

Nice To Haves

Prior Marketing, Outreach, and/or Leadership experience strongly preferred

Responsibilities

Makes business decisions, always putting staff and customers first
Develops and refines Fleet Feet Nashville's brand and marketing strategy
Drives customer acquisition and retention
Simultaneously oversees multiple company-wide interdepartmental projects
Promotes individual and team performance by setting expectations, delegating, and providing tools and resources
Builds and maintains trust from staff, customers and the community by using sound judgement
Fosters growth of others through recognition, coaching and development opportunities
Supports all Fleet Feet initiatives, activities, and functions