Marketing Director

Wrench Group•Pleasanton, CA

7d•$140,000 - $155,000•Onsite

About The Position

Service Champions is currently seeking a Marketing Director to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. The Marketing Director plays a critical role in driving the company's growth and success by developing and executing effective marketing strategies that resonate with target audiences and drive results. If you are a dynamic and strategic thinker with a passion for marketing, we encourage you to apply for this exciting opportunity. Founded in 2003, Service Champions is a $100M+ Home Services Company in Northern California that specializes in heating, air-conditioning, electrical, water, and insulation. We service the greater Bay Area and Sacramento. This position is based out of our company headquarters located in Pleasanton, CA. It is a professional support center environment where we work hard and have fun.

Requirements

Strong organizational skills – track communications with other departments, vendors, and event organizers
Be p assionate about writing clear and concise copy
A critical thinker who can work both independently and collaboratively
Understand ing of social media platforms and the latest trends
A positive attitude and willingness to learn new skills and processes
7–10+ years in marketing leadership
Proven ownership of meaningful budgets
Experience managing multiple vendors at once
Strong project management track record
Direct experience partnering with operations or service delivery teams

Nice To Haves

Home services, construction, or multi location experience strongly preferred
Membership or subscription program experience is a plus

Responsibilities

Department Leadership
Spend & ROI management
Vendor management
Project leadership
Operations partnership
MVP program ownership
CORE KPIs (aligned to Wrench Group expectations)
Financial & growth
MVP performance
Operational alignment
Execution & leadership
Execute within Wrench Group brand and strategic frameworks
Share reporting and insights regularly with Wrench Group marketing leadership
Adopt Wrench Group best practices while adapting to local market realities
Be a strong local operator who elevates enterprise level performance
Act as a reliable, data driven marketing leader in the Wrench system
Participating in community outreach and sponsorships
Help the team with organizational tasks such as creating asset libraries and ordering print assets for the various centers
Create simple campaign summaries and reports
Create presentation decks for internal and external stakeholders