Marketing Development Representative

ServiceTitan

6d•$27 - $29

About The Position

Ready to be a Titan? ServiceTitan is the world’s leading all-in-one software for commercial and residential businesses. Our Sales team plays a critical role in showing potential customers how our technology is not only able to transform business but also lives. The first step in the customer journey begins with our Sales Development team. Marketing Development Representatives (MDRs) are crucial team members who identify and connect with prospective customers on the impact ServiceTitan is able to bring for them. A successful candidate will book product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities. You will be given extensive coaching and development from managers, enablement coaches, and various teams to ensure you are set up for success to build a long term career in Sales. Those who thrive in this role are motivated to be the best they can be every day by continuously applying feedback and best practices. If you’re ready to be a part of a team that is leading the charge in transforming an industry (& your future career), this is the perfect opportunity for you!

Requirements

Exceptional verbal and written communication skills to make multiple phone and e-mail contacts per day
Ambition because you recognize everyday is a new opportunity for you to be better than yesterday
To be coachable with an appetite to seek and, most importantly, adapt feedback that is given
To be a team player by effectively collaborating and being a positive influence to your colleagues
To be adaptable and think outside the box to proactively address potential roadblocks and/or issues

Responsibilities

Build a strong inbound pipeline of prospective customers by converting inbound opportunities through form submission, online chat, & the inbound sales line
Implement creative ways to engage and build rapport to maintain your book of prospects that have raised their hand to check out ServiceTitan
Book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to successfully attain the partnership
Communicate the value and areas of opportunities the product provides to prospects via phone and/or e-mail
Mentor incoming MDR’s
Achieve and exceed daily KPI’s and monthly MDR quota

Benefits

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

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