Marketing Communications Specialist

Lettuce Entertain You Enterprises • Chicago, IL

38d • $75,000 - $85,000 • Hybrid

About The Position

Lettuce Entertain You Restaurants is looking for a Marketing Communications Specialist with 3+ years of marketing email/SMS experience to join our team at the Lettuce Corporate Office on the far north side of Chicago. We reward our teams with benefits, career-long training and growth opportunities. Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at 130+ locations, supported by our Culture of Caring. If you're ready to be a part of what we do next, then explore your possibilities at Lettuce and apply today! Candidates must be able to commute to Lettuce Corporate (5419 N Sheridan Rd, Chicago IL 60640); a hybrid work schedule is available after training is fully completed! EOE. We participate in E-Verify / Participamos en E-Verify

Requirements

• 3+ years of marketing email/SMS experience

Responsibilities

• Develop, lead and execute Lettuce email/SMS campaigns and programs
• Create effective email/SMS marketing campaigns, and manage creative briefs, and ensure all deadlines are met
• Develop and implement a segmentation and personalization strategy to target relevant guests for email/SMS campaigns and optimize performance
• Manage contact database, optimize list health and send performance
• Develop and code the list segmentation for marketing campaigns
• Create strategies to optimize guest journeys and execute data-driven predictive experiences
• Develop persuasive, on-brand copy designed to engage guests and drive conversions with a clear call-to-action
• Work with corporate Graphic Design team to create templates and to execute email/SMS marketing messaging
• Manage review and approval process for email/SMS content, testing all links for quality assurance and accuracy, and ensuring that all messages are mobile-friendly and optimized for all platforms
• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
• Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
• Occasionally retrieve and distribute files or office supplies weighing up to 10 pounds

Benefits

• Competitive Salary
• Paid Time Off - including Paid Holidays, Personal Days & Vacation
• 401(k)
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• Restaurant Discounts
• Employee Assistance Program - focusing on a commitment to mental health & wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed