Marketing Associate

Meridian Inc • Dracut, MA

7d • Onsite

About The Position

Work for a manufacturer whose products are specified by leading designers worldwide for a variety of market segments including retail, hospitality, contract, and transportation. The Customer Service/Marketing Representative is responsible for directly addressing customers’ inquiries for pricing and product information while assisting sales and the customer service department in day-to-day communications and order processing.

Requirements

• BA/BS degree preferred
• 1-3 years of sales support experience preferred
• Excellent written and oral communications skills
• Exceptional phone and customer service skills
• Proficient with MS PowerPoint, Outlook, Word, and Excel
• The ability to handle multiple and changing priorities in a fast-paced product environment
• Must be able to work independently as well as with a team
• Exceptional problem solving and organizational skills
• Ability to Commute: Dracut, MA 01826 (Required)

Responsibilities

• Understand and communicate with customers, by phone or email, while effectively demonstrating sales knowledge of key products and their application
• Write formal price quotations
• Generate and update sales reports, maintain databases of price quotations / projects in assigned markets and communicate with the outside sales reps as directed by the Exec. VP Sales
• Consult with appropriate departments to provide proper and complete technical information to customers
• Maintain knowledge of Company’s products in development as well as current products
• Stay informed about competing products
• Understand the different applications for products and required finishes for that application
• Research and qualify new leads
• Vet potential customers, set-up new accounts, and process initial orders
• Perform administrative tasks, including order processing, while facilitating and maintaining communication with Customer Service and Sample Departments to provide order information
• Identify opportunities for Exec VP Sales to cultivate
• Arrange and coordinate special sampling projects
• Submit product development requests (PDR) to lab, based on customer requirements
• Other duties and tasks as assigned

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level