Marketing and Communications Assistant

Isabella Stewart Gardner Museum•Boston, MA

4d•$21 - $26•Onsite

About The Position

The Marketing and Communications Assistant is a detail-oriented and creative self-starter that supports the Marketing team with project management, proofreading, budget tracking and reporting, marketing KPI reporting, media planning, public relations support, and other administrative duties. This position is an essential role within the Marketing Team that represents the Gardner Museum brand by supporting, tracking and/or executing assigned marketing deliverables that promote the Museum, exhibition, and programming.

Requirements

The Marketing and Communications Assistant is highly collaborative, very organized and detail-oriented.
They thrive in a fast-paced, deadline-driven environment.
Our ideal candidate also has strong communication and writing skills, a good visual eye, and a passion for all forms of marketing.
At least 1 year of professional marketing and communications department experience preferably in a non-profit, cultural institution.
Strong interpersonal/relationship building skills.
Excellent writing and proofreading skills; a superb attention to detail.
Ability to manage multiple projects, and to coordinate and meet deadlines.
Ability to work proactively and collaboratively with minimal supervision in a complex organizational environment.
Understands the need for process improvement, flexibility, and change.
Outstanding organizational skills.
Adept at working in Google Workspace, Word, Excel and PowerPoint.
Learning new systems and software and tools comes naturally.
Self-motivated and reliable.
Positive, can-do attitude.
Legal authorization to work in the United States.
Satisfactory background check.

Nice To Haves

Experience with public/community relations preferred.
Experience with photography a plus.
Commitment to advancing the ISGM’s strategic plan and inclusive culture initiatives.

Responsibilities

Coordinate and project manage internal signage and branded elements for Special Events/Development, Programming and Membership under the guidance of the Director of Marketing and Communications.
Responsible for proofreading marketing materials as assigned
Support monthly KPI report process in partnership with the Marketing Manager and ensure that reports are delivered in a timely manner.
Working with the Director of Marketing and Communications, track advertising partners for media buys, maintain contact information within the Marketing database and track spend across marketing campaigns
Develop branded template presentations and decks for use by Marketing and other departments as needed
Develop marketing outreach toolkits in partnership with the Social Media Marketing Manager and public programs team in support of exhibitions and programs to share with external and internal partners.
Project manage the development of exhibition and concert brochures.
Manage delivery, inventory, and supply of brochures and programs to Visitor Services, continually stocking at main entrance of Museum.
Coordinate the development and distribution of promotional materials for public programming.
Coordinate and develop exhibition promotion tracking presentation decks that showcase all placed media and final reporting results from advertising partners.
Support public relations efforts by helping to maintain press email inbox, cataloging press and press events.
Track marketing budget and support processing of invoices in Bill, ensuring contracts are fulfilled and invoices processed in a timely manner.
Other duties as assigned, including administrative and project management duties.