Marketing Adminstration Coordinator

Travel + Leisure Co. • Orlando, FL

21h

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Marketing Events Administration Job Summary The Marketing Events Administration role requires strong organizational, analytical, and interpersonal skills, along with the ability to manage multiple priorities independently with minimal supervision. This position provides administrative and operational support to Management, including preparing and maintaining reports, managing system data, and ensuring accuracy across marketing programs. The incumbent must be detail-oriented, highly organized, and able to meet deadlines while maintaining a high level of accuracy and professionalism.

Requirements

• High School Diploma required. Equivalent experience may be accepted in lieu of education requirements.
• 2–4 years of relevant administrative, marketing support, or operations experience.
• Ability to work independently and collaboratively as a team player.
• Strong organizational and prioritization skills.
• Ability to multitask while maintaining attention to detail and accuracy.
• Strong computer literacy and proficiency with standard office software.
• Scheduling flexibility based on business needs.
• Ability to exercise discretion and sound judgment when handling sensitive information.
• Ability to work effectively under pressure while maintaining professionalism.
• Positive, enthusiastic attitude with strong work ethic.
• Excellent verbal communication and listening skills.
• Demonstrated problem-solving abilities.
• Consistently presents oneself as a professional role model.

Responsibilities

• Provide technical training and ongoing support to sites on the marketing support system.
• Maintain system data and user access, including adding new call centers, source events, packages, offers, tour schedules, and employee logins.
• Ensure accurate tracking of marketing programs and categories.
• Fulfill ad-hoc reporting and data requests to support operational and leadership needs.
• Process and research tour concerns by area, site, agent, and marketing program.
• Monitor tour policy compliance and identify opportunities for improvement.
• Track and monitor survey sheets, tour claims, and walk-ins.
• Process weekly vendor invoices accurately and in a timely manner.
• Support lead generation initiatives by maintaining referral paper lead slips and processing incoming leads.
• Track and monitor all leads sent and received across marketing channels.
• Serve as a subject matter expert for best practices related to lead distribution.
• Ensure all lead campaigns are accurately entered into the marketing support system.
• Communicate campaign performance and results to leadership.
• Set up premium (gift) types in the marketing support system.
• Serve as site-level support for premium-related questions and troubleshooting.
• Reconcile premiums disbursed to ensure accuracy and mitigate financial or compliance risks.
• Support sites with weekly premium orders, including American Express gift cards and transfer setups for card activation.
• Generate weekly, bi-weekly, and monthly reports from multiple systems, including lead generation, tour schedules, premium distribution, and program performance.
• Ensure reporting accuracy and timeliness to support leadership decision-making.
• Perform additional administrative or operational duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED