Marketing Coordinator

The Bartolotta Restaurants•Milwaukee, WI

14d

About The Position

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 17 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee. At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business. We look for people who have what we call a "hospitality heart," characterized by a commitment to providing excellence, a passion for taking care of our guests, and a “can-do” attitude. We're a family-run business, and we consider our team members part of The Bartolotta Restaurants family. The Marketing Coordinator plays a key role in supporting the restaurants and catering venues in The Bartolotta Restaurants portfolio. As a member of the Marketing Team, this individual is an integral part of the execution of marketing plans to engage and build loyalty with guests, partner with and support our community, and grow revenue. This individual will also help to build our brand by providing exceptional hospitality through communications. As a member of the Marketing Team, the Marketing Coordinator’s day-to-day responsibilities will vary based on the needs of the business, but will include a range of areas outlined below.

Requirements

Strong customer service and hospitality industry mindset
Bachelor’s degree in business, marketing, or communications required
1-3 years of relevant experience preferred
Exceptional communication and organizational skills, as well as meticulous attention to detail
Highly proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience with Adobe Suite and social media marketing tools
Strong problem solving, critical thinking, active listening, and interpersonal skills
Ability to work independently, manage time effectively, and prioritize multiple projects
Must successfully function as a team player in a fast-paced and ever-changing work environment, working cooperatively with all levels of employees

Nice To Haves

Experience with writing and editing copy a plus
Familiarity with CRM software, website CMS, marketing analytics tools (Hubspot, WordPress, Google Analytics), and basic HTML a plus

Responsibilities

Collaborate with marketing and operations teams to coordinate brand awareness and marketing efforts through participation at special events
Coordinate participation and recognition for program sponsorships and partnerships
Assists with coordinating receipt and response to inbound requests from both internal and external partners
Manage projects from concept to completion, including input and collaboration from team members, ensuring milestones and deadlines are met
Ensure websites are kept up-to-date with current information including menus and special events
Assist with creating email marketing calendars and content
Develop and manage creation of content and schedules for all social media platforms (Facebook, Instagram, Twitter, etc.)
Partner with external creative team and printing vendors to manage creation of new materials
Update existing printed materials, including menus, signage, and other internal documents
Monitor and facilitate response to online guest feedback, and report on trends
Evaluate and analyze marketing campaign performance and guest feedback, making recommendations for improvement
Support loyalty program by updating accounts and responding to guest inquiries
Perform support duties including but not limited to: production, on-site event support, database management, reporting and analytics, maintaining marketing materials, managing sales and marketing software tools, and supporting gift card program
Other duties as assigned