Market Expansion Assistant

ElkStone Inc.•Englewood, CO

just now•Hybrid

About The Position

ElkStone is looking for a reliable, organized, and people-focused Market Expansion Assistant to join our growing team. In this role, you’ll help keep projects moving from contract to completion by supporting job setup, permitting, invoicing, customer communication, and day-to-day coordination across teams. This is a great opportunity for someone who enjoys variety, takes pride in being detail-oriented, and likes solving problems. The ideal candidate thrives in a fast-paced environment, communicates clearly, and brings a strong sense of ownership, professionalism, and teamwork. You’ll work closely with Project Managers, Sales, leadership, field teams, vendors, and customers to help make sure nothing falls through the cracks.

Requirements

2+ years of experience in customer service, administration, or operations in a fast-paced environment (construction or remodeling experience is a plus).
Excellent verbal and written communication skills with a professional, warm phone presence.
Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously.
Comfortable learning new systems and processes and using internal resources to solve problems.
A collaborative team player who takes ownership, follows through, and supports others.
Ability to read and interpret construction drawings and design documents, with general construction knowledge (how residential structures are built) considered a plus.
High computer literacy, especially with web-based systems.
Exceptional soft skills, including clear communication, active listening, organization, adaptability, punctuality, attention to detail, and self-motivation.

Nice To Haves

construction or remodeling experience
Ability to read and interpret construction drawings and design documents, with general construction knowledge (how residential structures are built)

Responsibilities

Help process new contracts and keep job records accurate and organized.
Prepare project documentation and maintain job folders.
Submit, track, and pay for construction permits.
Keep contractor licenses up to date and monitor regulatory changes.
Support engineer letters and 811 request tracking.
Assist Project Managers with calendar updates, sub changes, change orders, final invoices, and office support.
Communicate with internal teams, field teams, subcontractors, and vendors to resolve work order and invoice issues.
Run budget reports and pricing analysis for management.
Collect and track subcontractor paperwork, including insurance certificates.
Help with invoicing questions, payment links, and troubleshooting.
Maintain clear documentation of project activity and follow-through.
Support customer communication and help escalate concerns when needed.
Contribute ideas that help improve processes and team efficiency.
Pitch in on other admin tasks and support basic operations and sales functions as needed.
Schedule and track internal team meetings.
Cross-train in basic operations functions to provide coverage and support across the team.