Market Director, JPMorgan Private Client - Pacific Northwest

JPMorgan Chase & Co.•Boston, MA

About The Position

JPMorganChase continues to expand our market presence and high-touch service model for high-net-worth customers through our Private Client offering. Join us as a Market Director in the Pacific Northwest and lead a team of Relationship Managers dedicated to delivering best-in-class banking, lending, and investment solutions for affluent clients. Be part of a culture that values excellence, collaboration, and continuous growth. As a Market Director in Private Client for the Pacific Northwest, you will lead and develop a team of Relationship Managers who nurture high-net-worth client relationships and deliver centralized, high-touch service. You will drive strategic growth, foster a client-centric culture, and ensure dynamic performance at both the Relationship Manager and market levels across Bellevue, Seattle, and Portland.

Requirements

10+ years of experience in banking, wealth management, or financial services, with a focus on serving affluent clients.
5 years of experience recruiting, developing, and coaching professionals who serve affluent clients across banking, investment, and lending needs.
Proven ability to cultivate a client-centric culture focused on personalized service and long-term relationships.
Strong track record in business development, working with strategic clients and centers of influence to drive growth.
Exceptional interpersonal and communication skills, with strategic thinking abilities.
Demonstrated success in building and maintaining internal partnerships to enhance service delivery and client care.
Ability to travel up to 30% of the time as needed.

Nice To Haves

College degree or military equivalent.

Responsibilities

Recruit, lead, mentor, and manage a team of Relationship Managers, fostering their professional growth through training and development.
Develop and execute market strategies to expand the affluent client segment and drive business growth in Bellevue, Seattle, and Portland.
Build and maintain strong relationships with key clients and centers of influence to enhance market reach.
Collaborate with leaders across lines of business to identify opportunities and deliver seamless client experiences.
Promote a culture of excellence, collaboration, and continuous improvement within the team and among stakeholders.
Establish clear performance expectations, providing regular feedback and coaching to help team members achieve goals.
Serve as the escalation point for complex client issues, ensuring timely and effective resolution.
Represent JPMorganChase at industry events and networking opportunities to strengthen the firm’s presence in the Pacific Northwest.
Create and promote a culture of risk management and controls to ensure compliance and mitigate risks.
Monitor and report on team performance, using data to inform decisions and drive results.
Champion client-centric initiatives that enhance personalized service and long-term relationship building.