Market Client Service Representative

Old National Bank • Owensboro, KY

1d • Onsite

About The Position

Old National Bank, with over $70 billion in total assets, has been serving clients and communities since 1834. They are a regional powerhouse committed to social responsibility, volunteering, and charitable giving. The bank seeks highly motivated and talented individuals and offers competitive compensation, an incentive program, and a comprehensive benefits package including medical, dental, vision, 401K, continuing education, and an employee assistance program. Old National also fosters an inclusive environment through Impact Network Groups. The current opening is for a Market Client Service Representative fluent in Spanish, who will be customer-focused and dedicated to helping clients achieve financial objectives. This unique position involves traveling to surrounding branches as needed, offering exposure to various locations and team dynamics. The Client Service Representative is a key customer service role, responsible for introducing bank products and services, participating in sales, processing transactions, assisting with customer relations, managing banking center cash (ordering, shipping, CTR record keeping), and overseeing the vault (balancing, disbursing cash, ordering/shipping currency). The role may also include opening new accounts.

Requirements

• High school diploma or GED required
• 2-3 years of cash handling experience
• Excellent customer service skills
• Excellent balancing record
• Good organizational skills and attention to detail
• Ability to lift heavy boxes of coin

Nice To Haves

• Bilingual Spanish speaking preferred

Responsibilities

• Introduce bank products and services to customers
• Participate in the sales program
• Process debit and credit transactions
• Assist with customer relation issues
• Order and ship all cash for the banking center
• Perform CTR record keeping
• Manage the banking center vault
• Balance the vault
• Disburse cash to other designated team members
• Order/ship currency as needed
• Open new accounts

Benefits

• Competitive compensation with our salary and incentive program
• Medical insurance
• Dental insurance
• Vision insurance
• 401K
• Continuing education opportunities
• Employee assistance program
• Variety of Impact Network Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees