Market Application Specialist II

Waters Corporation•Maryland City, MD

20h•Remote

About The Position

Waters Corporation is seeking a Field Application Scientist to join its Commercial team, covering an assigned territory. This role involves assisting sales, sales development, and customer success initiatives for Wyatt Light Scattering and Aura instrumentation. Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. The company focuses on regulated, high-volume testing environments, leveraging deep scientific expertise across chemistry, physics, and biology. Waters collaborates with customers worldwide to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. With a passionate team of approximately 16,000 colleagues, Waters fosters a culture of relentless innovation to turn scientific challenges into breakthroughs that improve lives globally. Diversity and inclusion are fundamental to Waters Corporation's core values, benefiting employees, products, customers, and the community. The company complies with all applicable federal, state, and local laws, considering qualified applicants without regard to various protected characteristics. Waters is an equal opportunity workplace and an affirmative action employer, basing hiring decisions solely on qualifications, merit, and business needs.

Requirements

PhD in Chemistry, Biochemistry or equivalent
Master’s or Bachelor’s degree with 3+ years of relevant work experience
Three (3) years of hands-on experience with HPLC and Light Scattering instruments
Knowledge of polymer and protein techniques
Strong communication and social skills, basic digital literacy
Driving record in good standing
Excellent written and verbal communication skills and an excellent familiarity with basic lab techniques, instrumentation, and software
Excellent organization, motivation, attention to detail, and communication skills are a must

Responsibilities

Proactively ensure assigned accounts/territory develops new sales opportunities collaborating with the local sales team through the provision of onsite seminars, technical consulting, and application feasibility test (demonstrations).
Manage early stage opportunities until they reach a technical close.
Master technical application support during the sales process including post sales visits including trainings, customer sucess initiatives, advanced troubleshooting, and data analysis.
Post sale support of existing customers on an ongoing basis with high level product training and application support to drive repeat sales.
Develop strong application knowledge and depth to serve as a recognized authority for process optimization and development in the biopharmaceutical, specialty chemical, and academic markets.
Build and present technical papers about key applications at industry seminars, conferences, and symposiums.
Identify and develop application solutions that provide high value to the biopharmaceutical and gene therapy markets.
Advise the transfer of knowledge and data from application feasibility studies, industrial and academic applications and technical journals and publications to product management for development.
Based in a home office and interact daily with customers via email, phone and on-site visits.
Executing programs following the annual business plan to develop business and achieve the target sales growth.
Maintain and continue to develop an outstanding knowledge of our products, their applications, and our competitors’ offerings.
Supervise driven activity and industry trends, furthers competitive solutions to meet sales goals.
Timely submit weekly reports, monthly highlights, marketing intelligence, and other related reports for defined territory to supervisor.
Continually work with your Senior Manager to maintain accurate and current records of proposals, opportunities, accounts, contacts, leads and actions through salesforce within defined territory.
Sell new products by establishing key customers relationships and understanding customer application needs.
Up to 70% of your time will be spent on travel, with a regional focus on the territory