Application Systems Specialist II

State of North Carolina

2d

About The Position

This position serves as the Cloud Operations Lead responsible for provisioning and administering enterprise-grade AWS infrastructure supporting complex information technology applications across DHHS. Operating in a hybrid data center environment, this role ensures continuous system availability, drives automation and optimization, and ensures compliance with security and privacy standards. The position requires technical leadership in areas such as server management, database support, and infrastructure troubleshooting, and plays a vital role in supporting operational needs and emergency response scenarios. Key duties span infrastructure deployment, team guidance, and cross-functional collaboration within a mission-critical IT environment.

Requirements

• Bachelor's degree in computer science or an IT-related field, or related technical degree from an appropriately accredited institution, and six years of progressive experience in business application, business intelligence, or enterprise application consulting or development
• Associate's degree in computer science or an IT-related field, or related technical degree from an appropriately accredited institution, and seven years of progressive experience in business application consulting or development
• High School or General Education Development (GED) diploma and ten years of experience in business application, business intelligence, or enterprise application consulting or development
• An equivalent combination of education and experience

Nice To Haves

• Demonstrated experience with provisioning and managing AWS infrastructure for large-scale applications.
• Demonstrated experience with scripting in Python, Bash, or PowerShell for automation.
• Demonstrated experience with infrastructure automation tools such as Terraform, CloudFormation, or Ansible.
• Demonstrated experience managing AWS services, including EC2, S3, VPC/Subnet, Messaging, and RDS.
• Demonstrated experience supporting cloud environments with a focus on operational stability and compliance.

Responsibilities

• Provisions and maintains enterprise-grade AWS infrastructure to support large-scale IT applications.
• Drives automation and orchestration of cloud infrastructure using IaC and CI/CD tools.
• Troubleshoots AWS infrastructure and resolves operational issues to ensure high availability.
• Plans, reviews, and deploys patches and upgrades in mixed (Windows/Linux) AWS environments.
• Addresses platform and infrastructure-related audit findings in collaboration with internal teams.
• Leads operational cost optimization and cloud performance tuning initiatives.
• Coordinates with internal teams on infrastructure planning and compliance alignment.
• Provides technical guidance to operations staff and sets team priorities.
• Supports incident response and resolution for cloud production issues.
• Ensures alignment with security and privacy requirements in all operational practices.

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees