Market Application Specialist II

Waters Corporation•San Diego, CA

2d•Remote

About The Position

Waters Corporation seeks to add a Field Application Scientist to its Commercial team to cover the assigned territory. Reporting into the Market Application Specialist Senior Manager, you will assist the sales and customer support activities for Wyatt Light Scattering and Aura instrumentation.

Requirements

PhD in Chemistry, Biochemistry or equivalent
Master’s or Bachelor’s degree with 3+ years of relevant work experience. Minimum one (1) year of HPLC experience or one (1) year of Wyatt light scattering experience required; experience with both preferred.
Three (3) years of hands-on experience with HPLC and Light Scattering instruments
Knowledge of polymer and protein techniques
Strong communication and social skills, basic digital literacy
Driving record in good standing
Excellent written and verbal communication skills and an excellent familiarity with basic lab techniques, instrumentation, and software.
Excellent organization, motivation, attention to detail, and communication skills are a must.

Responsibilities

Proactively ensure assigned accounts/territory develops new sales opportunities collaborating with the local sales team through the provision of onsite seminars, technical consulting, and application feasibility test (demonstrations).
Master technical application support during the sales process including post sales visits including trainings, customer sucess initiatives, advanced troubleshooting, and data analysis.
Post sale support of existing customers on an ongoing basis with high level product training and application support to drive repeat sales.
Develop strong application knowledge and depth to serve as a recognized authority for process optimization and development in the biopharmaceutical, specialty chemical, and academic markets.
Build and present technical papers about key applications at industry seminars, conferences, and symposiums.
Identify and develop application solutions that provide high value to the biopharmaceutical and gene therapy markets.
Advise the transfer of knowledge and data from application feasibility studies, industrial and academic applications and technical journals and publications to product management for development.
Based in a home office and interact daily with customers via email, phone and on-site visits.
Executing programs following the annual business plan to develop business and achieve the target sales growth.
Maintain and continue to develop an outstanding knowledge of our products, their applications, and our competitors’ offerings.
Supervise driven activity and industry trends, furthers competitive solutions to meet sales goals.
Timely submit weekly reports, monthly highlights, marketing intelligence, and other related reports for defined territory to supervisor.
Continually work with your Senior Manager to maintain accurate and current records of proposals, opportunities, accounts, contacts, leads and actions through salesforce within defined territory.
Sell new products by establishing key customers relationships and understanding customer application needs.
Up to 70% of your time will be spent on travel, with a regional focus on the territory