Application Specialist/ Application Advisor

Federal Reserve Bank of Philadelphia•Cleveland, OH

About The Position

The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives. As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change. For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications. Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed This role provides team and thought leadership for the entire lifespan of the application and advises on data management best practices to comply with organizational policies and standards. Ensures alignment with organization's IT strategy during the implementation of the most complex and/or highest visibility technology solutions effectively and efficiently through comprehensive analysis and requirements definition. The role also addresses resolution of complex production issues and provides consultation, planning, and coordination associated with new software releases. Contributes to testing, training and migration activities offering insights into improvements. Acts as a project manager, coach, and mentor for staff when needed. May have oversight for staff as necessary

Requirements

Two years of college and 9+ years of related work experience OR Bachelor’s degree and 7 years of related work experience OR Master’s degree and 5 years of related work experience
Postgress, SQL and/or programming languages
Excel, Tableau or other visualization tools
GRC tool techniques and best practices (SAI360, Archer, ServiceNow)
Risk management frameworks such as NIST, FISMA, COBIT, NIST, COSO and/or ISO
Scrum and Agile Software Development Methodology
Identity management standards, storage, and disaster recovery in the cloud
Data Management Techniques & Best Practices
Critical thinking and problem solving
Strong analytical skills to recommend remediation
Precision in maintaining technical documentation
Attention to detail and ability to communicate technical items to non-technical business owners
Effective verbal and written communication skills
Demonstrated ability to simultaneously manage multiple complex and time-critical activities
all candidates must undergo an enhanced background check and comply with all applicable information handling rules, and all non-U.S. citizens must sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship.
Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution.
candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Responsibilities

Works independently, with guidance only in complex situations, to make sound decisions.
Typically works outside of standard procedures but is responsible for cyclical and ad-hoc application administration activities.
Exercises latitude in determining approach and objectives of assignments.
Conducts reviews of completed work by other team members to ensure alignment with desired outcomes and strategic goals.
Assesses upgrades and modifications that impact stakeholders while defining, documenting, testing, and implementing software upgrades/patches.
Executes complex configuration, new configuration deployment, and environment migrations producing required audit trails and when needed informs changes to disaster recovery processes.
Performs application testing, executes remediation steps, and escalates issues to vendors as needed.
Assess and effectively communicate the impact of data or configuration changes as report tools are enhanced and make viable recommendations to remove impediments knowing the desired outcomes
Designs, documents, and deploys database architectures/scripts mindful of application performance and sustainability over time.
Works with product and project managers to research, define, prioritize, refine, and execute requirements; includes the design and maintenance of dashboards/reports.
Acts as a liaison between the vendor and IT for hardware or software installation and maintenance.
Participates in workgroup sessions to advance available reports, enhance workflows and evolve the application so stakeholders can manage risks; provide status updates and escalates as needed.
Dedicates time to mentoring and educating team members.
Provides ongoing support of training, skills development, product knowledge and defining and sharing best practices
Performs other duties as assigned or requested.