Marion Branch Manager (Librarian II)

Jersey City Free Public Library • Jersey City, NJ

31d

About The Position

The Branch Manager plays a key role in supporting library operations through professional-level work in public service, programming, and collection development. This position involves planning, coordinating, and implementing library services that meet the diverse needs of the community, as well as providing leadership and guidance to staff. The Branch Manager collaborates with management to ensure high-quality service delivery, promotes library resources and programs, and contributes to the overall mission and goals of the Jersey City Public Library.

Requirements

• At least one (1) years of library experience demonstrating a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization.
• A Master’s degree in Library or Information Science in a library program accredited by the American Library Association or from a New Jersey college Master’s program in Library Science that has been deemed acceptable by Thomas Edison College.

Nice To Haves

• Knowledge of library administration and management techniques.
• Ability to manage and administer a library program.
• Ability to analyze, comprehend, and utilize approved public library standards, methods, techniques, budgeting systems, and classification and pay plans.
• Knowledge of Jersey City’s population, geography, and/or local government.
• Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.).

Responsibilities

• Manage the day-to-day operations of the library branch, effectively coordinating activities involving routine to complex issues with system-wide impact, like creating staff schedules, adhering to, explaining, and recommending policies and rules to staff and patrons, overseeing building maintenance; assisting patrons at the circulation desk or with technology; answer reference questions; conduct readers’ advisory; ensure adequate staff is scheduled to run the department/branch each day
• Supervise and train staff; assign tasks and projects to staff and volunteers; review and evaluate staff, including themselves, with continuous assessments to ensure growth; proactively help resolve staff complaints and conflicts; communicating with leadership on issues regarding staff and patrons; help recruit, interview, and onboard new hires; foster and maintain a diverse, equitable, inclusive, and accessible work environment
• Create and coordinate programming with staff; share program information with Communications team, including photos, blurbs, booklists, etc.; may compose publicity releases, newsletters, etc.
• Coordinate, prioritize and assign tasks and projects; track and review work progress and activities; set goals for the department; adapt priorities based on community needs
• Manage collection development and budget for the branch, including weeding, buying, and shelf-reading the branch collection; compile and submit book orders; complete item requests; create displays, special sections, etc. to support collection circulation
• Prepare and submit reports relating to branch activities, including statistical reports, timesheets, cash reports, and monthly reports; attend meetings and actively serve on committees as needed; submit timesheets correctly and on time; explain/demonstrate policies and procedures to staff
• Promote good customer service, including some public speaking involving tours and teaching library skills to small groups; effectively handle patron complaints; develop and maintain a positive, helpful and professional approach to the overall community as well as individual library customers
• Network and collaborate with other branches, Outreach Services, educational entities, City departments, and other service agencies to promote services, activities, and goals of the library; represent library at events; actively participate in professional organizations
• Stay up to date on trends and innovations in the fields of technology management and administration; improve ADA accessibility (physical and digital access)
• Know and develop the department’s physical space, consistently monitor location and work closely with facilities management staff for preventive maintenance
• Perform other duties as assigned

Benefits

• Medical coverage 60 days from the first day of employment
• Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added.
• Dental coverage is provided at no cost 60 days after the first day of employment.
• Vision coverage is provided at no cost and reimbursed at $250.00 per year.
• Life & AD&D insurance
• 403b
• Participation in pension plan (dependent on age at the time of hire date).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees