Mapping Operations Agent (Remote)
About The Position
Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Mapping Agents. This role is Fully Remote, and all candidates must reside in the United States . Join a cutting-edge team working at the intersection of autonomous vehicle technology and advanced data analysis. As a Mapping Operations Agent, you'll play a critical role in diagnosing technical issues, designing test scenarios, and ensuring the highest quality standards in AV systems. This role demands strong analytical thinking, technical curiosity, and a collaborative mindset.
Requirements
- Highschool Diploma
- 0-2 years of experience in tech or similar environments
- Strong verbal and written communication skills
- Familiarity with Google products (Chrome, Docs, Trix)
- Technologically savvy with quick learning ability
- Basic debugging skills and ability to use internal tools for semi-technical investigations
- Proven ability to work both independently and collaboratively
Nice To Haves
- Bachelor's degree in Commerce, Geography, Management, Mathematics, Science, Computer Science, or Engineering
- AMCAT cognitive score ≥ 1260 across Data Interpretation, Logical Reasoning, Quantitative Skills, and Reading Comprehension
- Experience in computer vision, environmental modeling, or sensor fusion
- Experience or knowledge of AV lifecycle and sensor technologies
- Knowledge of automotive systems and communication protocols (LAN/CAN, FlexRay, LIN, Ethernet)
- Exposure to ARM/Neon, GPU, GP-GPU environments
- Driving experience and understanding of traffic laws and lane guidelines
- Experience with automotive simulation software
- Background in B2B or B2C environments
- Adaptability to fast-paced, evolving workflows
Responsibilities
- Design and execute test scenarios for AV perception systems (radar, LiDAR, video, sensor fusion)
- Collaborate with engineers to validate and improve test coverage and quality
- Perform root cause analysis and tool debugging using internal systems
- Handle sensitive internal escalations and ensure SLA compliance
- Conduct deep-dive error analysis and generate actionable insights
- Apply policies to complex cases with sound judgment and clear communication
- Support ad-hoc projects requiring detailed technical investigation
- Maintain high accuracy in interpreting change requests and evaluating results
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
