Manufacturing Documentation Specialist

CSI • Springfield, MO

29d • $22 - $25 • Onsite

About The Position

CSI is looking for a Manufacturing Documentation Specialist! Position Summary: This position plays a critical role in maintaining CSIs document management system to ensure full traceability of incoming materials used in the manufacturing of hygienic stainless steel equipment. This role is responsible for creating and managing all customer-required outbound documentation, including Turn-Over Packages. Regular customer interaction is an essential part of this role, requiring not only excellent communication skills but also the ability to build strong relationships, manage expectations, and effectively address questions or concerns regarding documentation. Additionally, this position requires collaboration with internal teams to ensure all documentation is accurate, complete, and submitted on time. The ability to hold team members accountable for meeting documentation deadlines is essential to maintaining smooth operations and meeting customer expectations. Success in this role is driven by exceptional attention to detail, a proactive approach to identifying and addressing process gaps, and a commitment to continuous improvement. This includes automating documentation processes within the ERP system and fostering a culture of creativity and adaptability in the face of necessary changes. Key responsibilities include: Compiling and managing documentation for customer Turn-Over Packages Supporting Project Managers with documentation needs Processing and managing documentation for incoming materials Creating shop books for new documented jobs Collaborating with internal teams to ensure timely submission of documentation Participating in FAT (Factory Acceptance Test) documentation reviews and communicating directly with customers This position requires strong prioritization skills to manage multiple responsibilities simultaneously. CSI employees are fully engaged in our culture, committed to excellence, and willing to learn, grow and develop their skills. CSI employees demonstrate an energy and excitement about our industry, and they challenge themselves to provide excellent service to our customers. The person in this role will demonstrate the CSI culture with these core values and ideals.

Requirements

• Bachelors Degree (BS), preferred
• One to three years of manufacturing experience, preferred
• Quality Inspection experience, preferred
• Knowledge of Material Test Reports, Certificates of Conformance, Vendor Document Requirements and/or willingness to be educated.
• Computer proficiency, required (i.e., Microsoft Office Suite, Adobe Acrobat)
• Excellent problem-solving skills
• Excellent interpersonal communication skills
• Ability to think quickly and adapt to unforeseen situations, required
• The ability to interact with employees verbally and in writing in a professional office atmosphere as well as a shop environment.
• May occasionally require inspection activities on components and/or equipment in shop atmosphere.
• Occasionally requires times of up to 80% of the workday in stationary sitting position.
• Must have close visual acuity, constantly operate a computer and other office productivity equipment (i.e., phone, copy/fax/scan machine, computer keyboard, mouse).
• This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 20 pounds.
• U.S. federal law requires completion of employment eligibility verification upon hire.
• CSI participates in E-Verify.
• Must have the right to work in the United States.

Responsibilities

• Collaborative interaction with manufacturing, project managers, and engineering to optimize documentation related to quality and inspection checks.
• Ensure order documentation deliverables are achieved, complying with relevant regulations and standards.
• Assist in maintaining folder structure to match standard or customer documentation packages.
• Monitor documentation commitment dates from operations and engineering.
• Acquire cut-sheets and manuals. Identify and tag to meet customer requirements.
• Work with Quality Control Supervisor to regularly and timely notify affected departments of any special requirements.
• Create a process to assemble documentation packages prior to customer visits.
• Work with the Quality Control Supervisor to identify quality submittals and schedule with the Project Manager.
• Coordinate and complete required Quality submittals.
• Maintain organized records and archives of all documentation to ensure easy retrieval and compliance with record retention policies.
• Business System and Process Improvements management.
• Conceptualize and request business system customizations.
• Identify gaps and inefficiencies and proactively work to resolve them.
• Be a leader in continuous improvement.
• Test new process ideas for greater efficiency.
• Require compliance to published processes.
• Participate in continuous improvement initiative to streamline documentation processes, enhance efficiency and maintain compliance with industry best practice.
• Assist and complete inspection responsibilities as needed.
• Maintain and manage precision instrument calibration program.
• Contribute to Quality Control team effort by accomplishing related results as needed.
• Regular, in-person attendance due to necessary teamwork and personal interactive nature of this position.
• Overtime may be required at times to fulfill responsibilities.
• Assist the Quality Control Supervisor and other business units with assigned tasks, as needed.
• The ability to work in a constant state of alertness and safe manner.
• Assist the Quality Control Supervisor as needed with customer FATs.
• Provide leadership and support for Sanitary Install Documented Projects.
• Comply with all federal, state and local laws applicable to position and employment generally.
• Comply with all company policies, procedures and expectations to the benefit of the organization and co-workers.
• Productively and positively contribute to our goal of maintaining a safe, healthy, productive and enjoyable workplace.
• Performs other duties as assigned by the CEO, President, or Manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level