Managing Director

Redemption Roasters•London, CA

4d•Onsite

About The Position

We are looking for an exceptional, commercially driven and values-led Managing Director to lead Redemption Roasters through its next phase of growth and prepare the business for sale. Redemption Roasters is a premium specialty coffee company with a powerful social mission: to reduce reoffending by creating employment opportunities for prison leavers. As Managing Director, you will have full responsibility for the performance, direction and long-term success of the business, balancing strong commercial outcomes with meaningful social impact. Reporting directly to the Board, you will lead the senior leadership team and set the strategic agenda for the company. You will play a critical role in positioning Redemption for a successful exit while ensuring the brand, culture and mission remain strong and authentic. This is a highly visible leadership role requiring presence at our King’s Cross headquarters and regular engagement across our roastery, coffee shops and head office functions.

Requirements

Proven senior leadership experience with full P&L ownership in a multi-site hospitality business
A track record of building value through growth, change and commercial improvement
Strong financial and strategic judgement, with confidence operating at Board and investor level
A clear understanding of premium brands and customer experience
Leadership maturity, credibility and the ability to balance profit with purpose
London-based with the ability to be present at the King’s Cross headquarters

Responsibilities

Setting the strategic direction of Redemption and leading the business through its next phase of commercial growth and impact
Taking full ownership of company performance, with a clear focus on building value and preparing the business for a successful sale
Leading and strengthening the senior leadership team, creating clarity, pace and accountability across the organisation
Balancing profit and purpose, ensuring strong financial outcomes while protecting and evolving Redemption’s mission and values
Sharpening the brand and proposition to deepen Redemption’s position as a premium specialty coffee company.
Ensuring the business is investor-ready at all times, with disciplined financial management and clear growth narratives.
Representing Redemption with confidence and credibility to investors, partners and other key stakeholders
Building a high-performance culture that values transparency, ownership and delivery