Managing Director - SLED - Education

NTT DATA•Austin, TX

About The Position

Provide overall leadership for operations, administration, and performance across a portfolio of Education accounts. Own P&L performance, ensuring delivery of financial, operational, and client success objectives. Oversee engagement planning, budgeting, and resource allocation to ensure timely, high-quality execution. Partner with client executives to shape digital campus strategies, student experience initiatives, and technology modernization roadmaps. Co-develop tailored service offerings in areas such as cloud adoption, cybersecurity, data analytics, student engagement platforms, and research computing. Coach, mentor, and provide executive guidance to account teams in strategic planning, performance, and client management. Build and inspire diverse, high-performing teams that embody collaboration, innovation, and accountability. Sponsor leadership development and succession planning to strengthen organizational capabilities in the Education sector. Build and sustain trusted, long-term partnerships with superintendents, chancellors, presidents, CIOs, CFOs, and other senior academic leaders. Collaborate with marketing, communications, and industry teams to strengthen brand visibility in the Education sector. Build and expand strategic partnerships with technology providers, education associations, and industry collaborators. Ensure compliance with education regulations, contractual obligations, and governance standards. Proactively identify and mitigate delivery risks to protect client trust and institutional reputations.

Requirements

10+ years of client service leadership within the Education sector (K-12, higher education, or education agencies).
10+ years of experience in sales, relationship management, and account leadership with measurable business growth achievements.
5+ years managing large, multi-institution consulting engagements and executive client relationships.
5+ years of P&L management, budgeting, and operational performance accountability.
Proven ability to exceed business, financial, and customer objectives in dynamic environments.
Executive presence with the ability to influence academic and administrative leaders at all levels.
Strategic thinker with strong business, financial, and education sector acumen.
Skilled in navigating complex funding, governance, and accreditation environments.
Strong communication, facilitation, and presentation skills tailored to the Education audience.
Collaborative leader who builds trust, drives innovation, and inspires high performance.
Bachelor's degree required

Nice To Haves

Advanced degree or equivalent relevant experience preferred.

Responsibilities

Provide overall leadership for operations, administration, and performance across a portfolio of Education accounts.
Own P&L performance, ensuring delivery of financial, operational, and client success objectives.
Oversee engagement planning, budgeting, and resource allocation to ensure timely, high-quality execution.
Partner with client executives to shape digital campus strategies, student experience initiatives, and technology modernization roadmaps.
Co-develop tailored service offerings in areas such as cloud adoption, cybersecurity, data analytics, student engagement platforms, and research computing.
Coach, mentor, and provide executive guidance to account teams in strategic planning, performance, and client management.
Build and inspire diverse, high-performing teams that embody collaboration, innovation, and accountability.
Sponsor leadership development and succession planning to strengthen organizational capabilities in the Education sector.
Build and sustain trusted, long-term partnerships with superintendents, chancellors, presidents, CIOs, CFOs, and other senior academic leaders.
Collaborate with marketing, communications, and industry teams to strengthen brand visibility in the Education sector.
Build and expand strategic partnerships with technology providers, education associations, and industry collaborators.
Ensure compliance with education regulations, contractual obligations, and governance standards.
Proactively identify and mitigate delivery risks to protect client trust and institutional reputations.